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Many business owners have a nice-looking scorecard but no idea what the numbers truly mean. They check it once a week, feel “in control,” but miss the real problems.

In this episode, Tiffany High shows you how to turn KPIs into a true leadership tool. She breaks down her 3-step “Track It. Flag It. Fix It.” system and the 6-step KPI audit so you can catch issues early, coach in the moment, and create action plans that drive results.

You’ll Learn How To:

• Use KPIs to lead your business, not just track it
• Spot red flags and know exactly how to respond
• Apply the 3-step “Track It. Flag It. Fix It.” process
• Run a 6-step KPI audit to fix problems fast
• Build a scorecard that’s clear, actionable, and scalable

What You’ll Learn in This Episode:

• (0:52) Why tracking numbers alone won’t grow your business
• (1:16) The problem with “pretty spreadsheets”
• (2:01) The “Track It. Flag It. Fix It.” method
• (4:29) Setting benchmarks and catching red flags early
• (7:33) How small drops in performance can cost $40K/week
• (7:42) The 6-step KPI audit process
• (8:00) Step 1: Identify the red flag
• (8:03) Step 2: CRM audit
• (8:28) Step 3: Sales call audit review
• (9:36) Why a “check the box” sales process matters
• (11:26) Step 4: Diagnose the problem
• (11:42) Step 5: Create a training plan & coach live
• (13:23) Step 6: Coach and execute

Who This Episode is For:

• Business owners who are tracking numbers but not seeing results
• Sales leaders who want to coach smarter
• Real estate investors building or leading teams
• Solo entrepreneurs ready to self-audit like a pro

Why You Should Listen:

If your KPIs appear to be fine, but your business isn’t, you’re not leading with them. This episode shows you exactly how to read the numbers, fix issues, and keep your deals and profits on track.

Follow Tiffany and Josh here:

• Tiffany Instagram: @tiffanyhighfficial
• Josh Instagram: @joshhighofficial
• Website: https://resultsdrivenrei.com/home/ 

Bonus Resources:

If you are tracking KPIs but still feel like you are flying blind, go to the reibusinessaccelerator.com 

Join us for four weeks with one of our virtual live coaching programs as we go over this very thoroughly in the program.