Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Make sure you mention: CTISUMMER to get FREE data migration!

If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out.

Click here to register: https://geni.us/PlanWithThePros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, Lucas and David dive into the topic of friendships within a business with the author of the book "The Business of Friendship," Shasta Nelson.

Friendship is often viewed as only a personal matter. However, it plays a crucial role in a business's success and career fulfillment. Shasta shares her insights on the science behind friendships, how to build and maintain meaningful connections in the workplace, and the benefits of having friends at work.

Topics discussed:

We’re just supposed to fix the cars. 4:46

We are really mean to each other because it’s our thing. 8:58

What makes a healthy relationship and how are they developed? 16:11

What is friendship? How does it work? 19:48

How do we learn about other people’s love languages? 24:17

These are the most meaningless words in the history of social media. 28:17

Every relationship starts at the bottom of the triangle and moves up. 31:43

Can you salvage a toxic employee if you have one? 40:36

If you care about the physical health of your team, you want them healthy enough to do their job. 44:32

The first step is to talk about it. If you don’t talk to them, you don’t know. 49:15