Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Make sure you mention: CTISUMMER to get FREE data migration!

If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out.

Click here to register: https://geni.us/PlanWithThePros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, recorded live at ITTC 2023, David and Lucas speak with Gary Smith and Adam Robertson of Diag Nation.

Topics discussed:

00:00:30 Remote support for guided diagnostics.
00:07:09 Immerse yourself in learning.
00:11:06 Embrace learning to stay relevant.
00:14:02 Visualize failures with lab scopes.
00:18:58 Scope is a great value.
00:24:35 Technology advancements in headlights.
00:28:33 Emerging car technologies are complex.
00:33:29 New technology for car diagnostics.
00:42:02 Diagnostic approach needs improvement.
00:43:42 The importance of embracing new technologies.
00:50:35 Manufacturers should support the aftermarket.
00:52:29 Key security program criticized.
00:57:29 Industry needs Amazon-like model.
01:02:03 Liability for automotive calibration.
01:07:03 Litigious society leads to lawsuits.