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In this episode, Lucas and David are joined by Scott Hicks, Technical Training Instructor with CTI. Scott discusses his concerns with possible business ownership. David draws from his own experiences with opening a business, sharing insights on what worked and what didn't in attracting customers. Before you consider opening your own business or going out on your own as a mobile diagnostician, listen to this episode first!

Topics discussed:

[00:04:49] Are there three sides to every story?

[00:10:32] Shocked by festering issues, struggling with communication.

[00:15:57] You questioned, tensions escalated, unaware of it.

[00:20:06] Employee resistance, compliance, rule changes, job dissatisfaction.

[00:23:57] Opinion on coolant; specific Audi coolant needed.

[00:33:17] I love diagnosing cars and helping others.

[00:38:53] Mobile diagnostics, Scott Hicks needs customers- how?

[00:40:03] Budget crucial. Seek industry friends' expense insights.

[00:48:50] Personal assets and house exempt in Kansas.

[00:54:33] Struggling to get customers in my business.

[01:02:39] "Shoploaner.com offers affordable loaner services for shops."

[01:05:27] Shop owners need reliable technicians on call. Owning a business is not freedom, but it is stressful and financially demanding.

[01:12:57] Flippant attitude, questions, incompetent actions, negative reviews.

[01:18:34] Oil level problem, car wash, technician error.

[01:21:05] Apology for the bad choice of words.