Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Make sure you mention: CTISUMMER to get FREE data migration!

If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out.

Click here to register: https://geni.us/PlanWithThePros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

Matt Koppi joins David and Lucas live at ASTE 2023. He recounts his personal battle to quit smoking and its influence on his life and business. He details the crucial steps that led to a significant revenue increase for his shop, underscoring the importance of location, skilled staffing, and nurturing a positive workplace culture.

00:00 Military mechanic transitioned to mobile fleet maintenance.
06:37 Vision, determination, and expansion in small business.
08:48 Focus shifting to efficiency for shop improvement.
11:22 Hiring skilled technicians is crucial for success.
18:54 Busy single bay repair shop services used cars.
22:53 Black Mountain, small town, picturesque, unknown.
25:35 Started BMW group, grew revenue astronomically.
28:29 Struggling with hiring, growing business, and increasing sales.
30:45 Maintain a mindset to avoid getting too busy.
34:56 Many people admire Mr. Underwood's popularity.
40:00 The Soldier's wife accidentally injured his private part.
41:21 VA decisions based on liability; no lawsuit.
44:32 Wash your hands to prevent spreading germs.
47:59 Doctor relays bladder cancer fears to patients.
51:01 Father-in-law diagnosed with small cell carcinoma. Treatable but risks due to smoking.
55:33 Air Force precision shattered by hot oil.
59:14 Surround yourself with those you aspire to.
59:53 Prefer BMW, quit vaping, avoid smokers.