Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Make sure you mention: CTISUMMER to get FREE data migration!

If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out.

Click here to register: https://geni.us/PlanWithThePros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, Lucas and David are joined by Greg Buckley from Buckley's Auto Care at the ETI Tool Tech. Greg shares his journey of stepping back from day-to-day shop operations to empower his manager's autonomy. The conversation dives into personal data concerns with automotive technology, revealing insights into how Apple and Google might influence the industry. Additionally, Greg discusses the impact of COVID-19 on his life, detailing the lingering effects on his sense of taste and smell.

00:00 Enthusiastic about innovative network infrastructure concepts.
08:39 Perspective on car security and data collection.
15:59 Experiencing high-tech car features and subscription model.
17:47 AI-driven customer profiling and personalized assistance.
23:55 Research on car entertainment usage for car companies.
28:57 Dislike for new cars and fly by wire.
36:11 Customer declined overpriced air filter for Nissan.
41:33 Monitoring shop operations, grooming staff for success.
48:25 Struggles to manage shop, need better planning.
53:08 Diversifying income for multiple shops dilemma discussed.
54:33 Need one manager for each store crew.
01:04:27 Playing around with morning show ideas.
01:05:30 You carry the show with intelligence, subtly.