Send us a text

Conferences shouldn’t feel like déjà vu. We dig into how VRMA in Las Vegas reset the bar with manager-led education, formats that actually teach, and a community vibe that made first-timers feel like insiders. From awards that mark decades of service to small operational shifts that pay off fast, this conversation strips away the noise and focuses on what you can implement the moment you’re back at your desk.

You’ll hear how the planning team curated fresh speakers, launched Skill Labs for deep hands-on work, and added Knowledge Collectives and 30‑minute quickfires to spark actionable learning. Attendees share their biggest wins: using AI to draft listing copy and guest responses without losing brand voice, tightening safety protocols with water watcher cards and inspection cadence, and rethinking how OTA fees show up in reporting so leaders see true unit economics. The exhibition hall stayed open to keep momentum, while targeted closers—like property manager roundtables and an ownership masterclass—pulled people into the final sessions with real value.

Beyond tactics, the episode celebrates the human side of the industry. Recognition moments—like the Pedro Mendoki President’s Award—highlight long-haul commitment, while candid hallway conversations normalize burnout and swap fixes for shared headaches. The throughline is simple: back to basics, measurable KPIs, and a cadence you’ll keep. Whether you’re refining revenue metrics, leveling up operations, or choosing your next conference, the takeaways here help you focus on what matters and cut the trial-and-error loop.

If this resonated, follow the show, share it with a colleague who’s planning 2025 budgets, and leave a quick review with the KPI you’re most committed to tracking this quarter. Your feedback shapes what we dig into next.