Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

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If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out.

Click here to register: https://geni.us/PlanWithThePros

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In this episode, Lucas and David host a conversation with Dan Vasquez and Jacob Wierengo, focusing on the challenges of managing auto repair shops as they increase in revenue and car count. David and Jacob share their experiences with parts estimation, stressing the importance of verifying past job records to avoid costly mistakes. They also get into efficient workflow and scheduling strategies, highlighting the utility of "canned jobs" and dynamic job dispatching to streamline operations and increase average repair orders.

00:00 Scheduling issues for technician appointments affect planning.
03:28 Overwhelmed staff due to constant client interruptions.
09:11 Needs more substantial work, faster turnaround times.
10:12 Auto ops scheduling conflict due to hour misalignment.
13:11 Struggling to manage chaotic shop schedule.
18:06 Spreadsheet review determines weekly appointment goals.
19:43 Appointments scheduled without inspection lead to uncertainty.
24:24 Overall target is displayed for each job.
27:57 Dan explains his old-school work organization method.
29:30 Managing workflow, redistributing tasks to maintain efficiency.
32:36 Wish for adjustable queue position during transfer.
36:33 Busy mornings checking in cars for steps.
40:48 Uses separate chat rooms for technicians' parts requests.
44:37 Pulling past services saves time on estimates.
47:51 Can jobs help manage California shop supplies.
48:45 Torque to yield complicates Euro vehicle repairs.
52:13 Listener upset over episode; hosts clowning around
56:19 Grateful for Aaron Stokes' help with video.