Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Make sure you mention: CTISUMMER to get FREE data migration!

If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out.

Click here to register: https://geni.us/PlanWithThePros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, Lucas and David are joined by Justin Allen of Hunter Engineering and Braxton Critcher of Auto Repair News Today to discuss the unique challenges auto shop owners face today. Justin shares his perspective on nurturing and coaching business efficiency rather than just selling equipment. David highlights the complacency and inefficiencies in many shops, while Lucas underscores the importance of long-term financial planning and delegation in preparation for retirement.

00:00 Early in first relationship, married first girlfriend.

08:45 Braxton asks questions while making videos.

12:11 Prioritize customer needs over complete repairs.

20:24 Experiences differ noticeably between repair shops.

23:30 Shops incentivize profitable diagnostic work patterns.

31:37 Navigating illness can be emotionally challenging.

34:12 Cancer spreading in spine; patient experiencing pain.

38:53 Lacking drive to excel and grow business.

42:46 Inspire hope and change in unaware individuals.

51:45 Keep old cars; avoid buying new ones.

53:42 Shop owners' health and life expectancy questioned.

01:03:47 High pressure prompted major business restructuring decision.

01:07:33 Working hard on coaching, systems; feeling nervous.

01:12:24 I've relaxed the structure, affecting business expectations.

01:14:54 Poor Mike due to trampoline discussion.