Changing The Industry Podcast

Episode 197 - The Truth about Used Parts & Deceptive Practices In Auto Repair With Jeff Compton and Keith Perkins


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In this episode, Lucas and David are joined by Jeff Compton and Keith Perkins. Jeff discusses a scenario involving dishonesty in auto repair, specifically the improper use of tensioners and resistors. Keith shares his experiences and frustrations with repair malpractice, emphasizing the importance of consumer education over financial gain. The group also delves into the legal and ethical challenges surrounding the use of reconditioned car parts, highlighting the need for repair shops to balance cost savings with safety. 

00:00 Crash data complicates module replacement process.

05:34 Found wired resistors near seatbelt pretensioner.

15:24 Confrontation revealed deception; honesty followed.

19:38 Son requested name removal; legal threats ensued.

25:10 Uncertainty about aftermarket windshield safety standards.

28:26 Must arbitrate Disney disputes, can't sue.

32:36 Sometimes too cautious, emphasizing legal documentation.

40:51 Class discussion quiet; had to elicit responses.

46:03 New legislation mandates state-issued locksmith identification.

48:16 Thieves violently steal cars in Canadian neighborhoods.

53:18 Argument on security vetting and second chances.

01:01:48 Seeking seals for polar bears near Churchill.

01:04:16 Social media exposes mistakes in auto repair.

...more
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Changing The Industry PodcastBy David Roman & Lucas Underwood

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