Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Make sure you mention: CTISUMMER to get FREE data migration!

If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out.

Click here to register: https://geni.us/PlanWithThePros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, Lucas and David are joined by Jason Quillin, owner of Top Notch Auto. Jason discusses the challenges of managing a shop with two separate buildings, emphasizing the inefficiencies and added costs it brings. He also shares his journey from dealership technician to shop owner, highlighting the struggles with employee management and the importance of creating a cohesive team. They delve into the evolving automotive landscape, particularly the challenges with advanced driver-assistance systems (ADAS) and the reluctance of many shops to adapt to new technologies.

If you're navigating the complexities of shop ownership or grappling with technological advancements in the industry, this episode is a must-listen for you!

00:00 Old Dealership Dilemma

10:09 Audi Calibration and Alignment Issues

13:00 Entitled Mindset at Dealerships

19:02 Insurance Claim Plan Discussion

22:56 Progressive Salary Plan Negotiation

30:50 Forklift Speed and Skill

35:02 Perpetual Budget Inflation Cycle

38:01 Revamping Vocational Education Focus

45:50 "Turn Signal Communication Spy"

51:29 Rural Ingenuity: Self-Reliant Rebuilding

55:03 Opposition Silenced by Authorities

01:00:32 "Young Farm Kid's Work Ethic"

01:03:25 Self-Reliance in Modern Society