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In this episode, Lucas and David are joined by Joseph Schindler at the Institute Summit 2025. Joseph shares his journey of taking over the family automotive business, discussing the challenges of modernizing operations and the importance of having processes in place. He highlights the role of technology in enhancing customer experiences and maintaining business growth. For those considering taking over a family business or transitioning into a leadership role, this episode offers valuable insights and lessons from Joseph's experience.

00:00 Navigating Family Business Technology Integration

07:33 Family Business Tech Ownership Challenge

14:19 Bare-Bones Profitable Business Model

18:06 "Perfection and Imperfection"

25:54 Pregnancy Troll Posts Go Viral

28:52 Maximize Viewer Session Time

36:20 Business Disruption Through Uninformed Changes

40:09 Empowering Decision-Making Responsibility

43:45 Rethinking Strategy and Execution

49:12 "Prospective Guest: Hardcore EOS Expert"

57:26 Family Business Transition Advice

01:00:42 The Importance of Humility