Get registered for the ASTA Expo 2025 at the Raleigh Convention Center: https://geni.us/ASTA2025

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Make sure you mention: CTISUMMER to get FREE data migration!

If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out.

Click here to register: https://geni.us/PlanWithThePros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode of the Changing The Industry Podcast, Lucas and David are joined by Cecil Bullard and Michael Smith from the Institute for Automotive Business Excellence. Cecil shares his insights on the importance of having a clear vision for the future of your business and personal life, emphasizing the need to plan for the long term. Michael provides valuable advice on the significance of high-performance culture and how setting the right expectations can lead to sustainable success.

00:00 Self-Reliant Problem Solver

09:43 "Personal Goal Setting Realization"

14:10 Realization About Business Adaptation

17:39 "Prepare for Future Transitions"

25:38 Managerial Strategy and Communication Issues

30:58 Unique Auto Service Advantage

35:26 "Strategic Meeting Preparation"

40:56 "Owner Commitment for Success"

46:20 Replace Negativity with Positive Leadership

48:25 Work Delays and Challenges

53:17 "Prioritize People Development Over Metrics"

01:01:33 Frustration's Psychological Roots in Performance

01:07:09 "Life's Bigger Picture & Goals"

01:09:07 Tombstone Exercise: Legacy Writing