Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2025

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Make sure you mention: CTISUMMER to get FREE data migration!

If you're ready to make a real change in your shop's success, join Shop Marketing Pros' Plan With the Pros workshop this October to connect with them and other shop owners. You'll leave with your entire year for 2026 planned out.

Click here to register: https://geni.us/PlanWithThePros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

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In this episode, Lucas and David sit down with Justin Allen at TOOLS 2025 to talk about Justin’s journey in the automotive industry and his transition from sales to training with Hunter. Justin opens up about his struggles, the importance of building connections, and how past challenges have shaped his approach to supporting others in the industry. The discussion also covers the value of ongoing education, the impact of effective feedback and leadership styles, and the critical role that personal relationships and work-life balance play for shop owners.

00:00 "Childhood Relocation Impact"

10:00 "From Commune to Career Opportunity"

15:46 Collaborative Improvement, Not Direct Feedback

17:48 "Attracting People Pleasers"

21:55 Pursuit of Improvement Insight

27:43 "Balancing Freedom and Overcommitment"

36:31 "Reluctance to Embrace New Information"

41:07 Encourage Quiet Connections

44:27 "Networking Confusion: Forgetting Adam"

48:16 Overwhelmed by Financial Stress

56:29 Reluctant School Event Attendance

01:00:41 Landscaper's Business Growth Insights

01:04:06 "Online Distractions and Guilt"