In this heartfelt bonus replay episode of The Fierce Factor, I’m reflecting on a powerful conversation I had with one of our Academy members—one that reignited my passion for exploring the deeper meaning of leadership. While so much of the conversation around team building tends to focus on strategies, checklists, and metrics, this episode takes a different path—one rooted in introspection, purpose, and lived experience.

I revisit a formative moment from early in my medical sales career, when a hard-earned deal turned into a powerful lesson about reputation, integrity, and the long game of building meaningful business relationships. That story became a turning point for me and now serves as a reminder that true leadership isn’t transactional. It’s about trust, culture, and being willing to invest in people even when it feels risky.

Whether you’re hiring a new team member, worried about turnover, or trying to build a business with soul, I hope this episode inspires you to think differently about what it really means to lead with character.

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• Loved this episode? Don’t miss Episode 82: Build a High Performing Team. This final session of Kaeli’s hiring series focuses on leadership mindset shifts and overcoming emotional barriers in team-building. This episode outlines pitfalls in hiring and strategies to create a dream team that fuels business success

For me, leadership isn’t about avoiding failure—it’s about leaning into the full human experience.

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