Hey Jumpers! If you're a business owner in the pet industry or any industry for that matter, you know that finding the right team members can be a real challenge. But today, we've got a treat for you. We're about to dive into the world of the hiring process, employee retention, and creating a thriving company culture.

 Welcome to another episode of "Bella in Your Business: Pet Industry Business Podcast," Today, we have a special guest, Becky Lea, the owner of Paws Around Motown. Becky is here to share her experience and insights on improving the hiring process for her business. 

Becky starts off by sharing her initial struggles with hiring. Like many business owners, she found it challenging to find the right candidates and wasted a lot of time on the wrong ones. But she didn't let that discourage her. Instead, she decided to revamp her hiring process and make it more efficient. 

Becky managed to reduce her hiring time from a whopping 10-14 days to just five days.  She explains that implementing a thorough hiring process was key to this success. By carefully screening candidates and conducting multiple interviews, she was able to find the perfect fit for her team in a shorter amount of time. 

Becky's story is a great reminder that continuous improvement is crucial for any business. She encourages fellow entrepreneurs to always be on the lookout for ways to refine their hiring process and create a better experience for both the business and the employees. 

Topics & Key Points:

The struggles of hiring

Transitioning to a new hiring mentality

The significance of a systematic hiring process.

The steps to a successful hiring process

Building a strong company culture

Focus on enhancing the onboarding process and creating a positive first-day experience

Efficiency in hiring

The importance of continuous improvement

Why you should surround yourself with important people in business

Timestamps:

[06] Introduction of Becky Lee and her pet business, Paws Around Motown

[02:08] Becky's initial struggles with hiring and flawed criteria

[03:29] Transitioning to a new hiring process and finding quality candidates

[06:58] Importance of community and support and Mastermind program

[08:52] The need to continuously evolve the hiring process to adapt to the changing job market

[10:56] Enhancing the onboarding process

[16:04] Mistakes in hiring

[18:41] Why post your employees on social media?

[20:38] The hiring process and the power of networking

[21:28] Constantly making changes and assessing for the future

Notable Quotes:

 [02:09]” I was investing a huge amount of my time at a time that I did not have. And was spending a lot of time looking through candidates, setting up interviews, and then they wouldn't show up.”

 [04:12] “Everybody that we hired during that hiring blitz, they're still on board. So not only did we find quality, but they have lasted and been happy employees.” 

 [07:36] “I feel like I never feel isolated in my business, which is a huge part of being an entrepreneur. But it's because of the tribe I've built and the people that I have around me to support me who you surround yourself with is everything. It's everything in business.”

 [08:52] “I think it's important to realize that the climate in hiring has changed. And so it's important to always evolve to what that climate is. People are not just looking for a paycheck anymore.”

 [16:43] “You really need to hold your new employees hand through the early stages so they're trained, but you got to check in with them. You've got a status with them.”

Resources:

Podcast: Bella in Your Business: Pet Industry Business Podcast

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Listen to Becky back on episode 322

 Joey Coleman's Never lost an employee again

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Paws Around Motown

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