AIME Podcast Network

Establishing Trust to Increase Client Retention (with Lisa Lund & Matt Oliver) – Episode 20


Listen Later


Lisa Lund and Matt Oliver, the dynamic duo behind Lund Mortgage, are reinventing the industry one loan at a time. On top of raising a family, living together and keeping up with a high volume business, they strive to build a brand that directly aligns with their personal beliefs and creates a memorable experience for clients. According to Matt and Lisa, it’s important to focus not on the amount of money you’re making from each transaction, but the level of service you’re providing to every client coming through the door. In this episode of Broker to Broker, you’ll learn how the couple manages to gain hundreds of leads through radio advertising and their ability to successfully establish a balance between work and play. 



Show Notes: 



* Getting into the Mortgage Industry (2:34) * Clarifying Company Roles (12:14) * Day-to-Day Processes (16:19) * How to Handle Inbound Leads (24:05) * Systems in Place to Handle Leads (28:43) * Expanding Business to Manage Volume (33:05) * Looking to Grow the Business (36:39) * Working and Living Together (41:00 * Work-Life Balance (48:10) * Future of the Mortgage Industry (52:04) 
...more
View all episodesView all episodes
Download on the App Store

AIME Podcast NetworkBy AIME Podcast Network

  • 5
  • 5
  • 5
  • 5
  • 5

5

72 ratings


More shows like AIME Podcast Network

View all
The Ramsey Show by Ramsey Network

The Ramsey Show

38,742 Listeners

BiggerPockets Real Estate Podcast by BiggerPockets

BiggerPockets Real Estate Podcast

16,796 Listeners

Loan Officer Leadership by Steve Kyles

Loan Officer Leadership

217 Listeners

Mortgage Marketing Radio by Mortgage Marketing Radio

Mortgage Marketing Radio

264 Listeners

It's a Good Life by Brian Buffini

It's a Good Life

2,529 Listeners

Loan Officer Freedom by Carl White

Loan Officer Freedom

753 Listeners

The Martell Method w/ Dan Martell by Dan Martell

The Martell Method w/ Dan Martell

408 Listeners

THE ED MYLETT SHOW by Ed Mylett | Cumulus Podcast Network

THE ED MYLETT SHOW

14,069 Listeners

The Game with Alex Hormozi by Alex Hormozi

The Game with Alex Hormozi

4,370 Listeners

Mortgage Marketing Expert by Phil Treadwell

Mortgage Marketing Expert

63 Listeners

The Loan Officer Podcast by Dustin Owen

The Loan Officer Podcast

191 Listeners

HousingWire Daily by HousingWire

HousingWire Daily

161 Listeners

Loan Officer Marketing with Chris Johnstone by Chris Johnstone

Loan Officer Marketing with Chris Johnstone

17 Listeners

Good. Better. Broker. by Justin White

Good. Better. Broker.

51 Listeners

Mortgage Loan Officer Podcast by Frank Garay

Mortgage Loan Officer Podcast

24 Listeners