What drives someone to launch a cleaning business as a teenager — and grow it into a thriving, booked-out service while pregnant and raising a family?
In this episode, Stephanie interviews Zaila Filler, a young cleaning business owner from Indiana who started out scrubbing Airbnbs to escape a tough home life. They cover the wild reality of starting from scratch, training staff while dilated in the hospital, and why pricing and policies can make or break your early growth.
Expect honest talk, hilarious stories, and some hard-won lessons on staffing, systems, and scaling.
Key Takeaways:
Why your first few hires will probably quit (and why that’s normal)The “aha” moment that doubled Zyla’s initial clean pricesHow to handle flaky team members without losing your mindRed flags to watch for in new hires (and clients!)When to start charging more — and how to test your ratesUsing Square + ZenMaid to simplify payments and invoicing
Mentioned in this Episode:
ZenMaid Digital ChecklistsSerene Clean’s Onboarding DocsTry ZenMaid free for 14 days!
Rather read than listen? Check out the full episode write-up on our blog.