In this episode of Five Minute Friday, we’re kicking off our Know Your Numbers series by diving into two of the most important numbers every boutique owner should track daily: Average Order Value (AOV) and Units Per Transaction (UPT).

These simple but powerful retail metrics offer a clear path to more revenue, better team training, and a stronger customer experience—without needing more foot traffic or major changes to your business.

🔑 Key Takeaways:

Understand the Power of AOV & UPT

• Learn how to calculate these key metrics and what they reveal about your daily performance.

• Stop comparing your numbers to others—benchmark against your own best days.

Boost Your Sales with Smart Store Moves

• Use strategies like bundling, cross-selling, and impulse placement to drive additional purchases.

• Re-merchandise often and place high-converting products in high-traffic areas.

Train with Purpose

• Equip your staff with product knowledge and simple ways to increase units per sale.

• Reinforce small actions—like suggesting one more item—that lead to big results.

Treat Metrics Like an Insurance Policy

• Use daily tracking to protect your business during economic dips or slow seasons.

• A consistent focus on these numbers builds long-term resilience and growth.

Bottom line: Your numbers tell a story—and when you know how to read them, you can write a better one. Tune in and take back control of your retail growth.

 

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