In this episode of the Profitable Property Management podcast, host Jordan Muela was joined by Justin Clements, co-founder of Pest Share, to discuss how pest control can evolve from a cost burden into a value-adding amenity. Justin shares how PestShare’s resident-driven, data-powered approach is reshaping property operations, reducing maintenance requests, improving tenant satisfaction, and driving NOI. 

The conversation also dives into the startup’s venture-backed journey, scaling challenges, and the leadership principles behind authentic company culture. Whether you're a property manager or entrepreneur, this episode offers actionable strategies to boost efficiency, retention, and profitability through smart, tech-enabled solutions.

What you will learn:

• How to turn pest control from a cost center into an ancillary revenue stream 
• Why traditional pest control models fail to address the challenges of rental properties
• The data-driven approach to tracking and preventing pest-related issues a
• How to build and scale a venture-backed property management tech company 
• Why authentic leadership and clear expectations are crucial for managing growth
• How to leverage resident amenities to reduce turnover and increase property value
• The importance of balancing data metrics with resident experience in property management 

Justin Clements is a Co-founder and CEO of Pest Share, an innovative pest control platform revolutionizing how property managers handle pest-related issues. With over two decades of experience in the pest control industry, Justin brings deep domain expertise to his role leading the venture-backed company. Before Pest Share, he successfully built and operated multiple pest control branches before merging operations with his current co-founders to develop their resident-focused pest control solution. His unique perspective of combining traditional pest control operations with property management technology makes him a valuable voice for property managers looking to optimize their maintenance operations and boost NOI.

Episode Resources:

• Justin Clements on LinkedIn
• Pest Share Website
• Jordan Muela on LinkedIn
• Lead Simple Website
• Profitable Property Management on Apple Podcasts
• Profitable Property Management on Spotify