Hospitality Daily Podcast

From Burnout to Breakthrough: Chef Douglas Keane’s Blueprint for Sustainable Hospitality (and Why Harvard Took Notice)


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Michelin-starred, James Beard award–winning chef Douglas Keane closed his wildly successful restaurant at the peak of its fame, burned out by an industry he felt was broken. A decade later, he returned with Cyrus 2.0, a completely re-engineered dining journey that now pays every employee $75,000, runs a four-day workweek, and delivers higher margins than most fine-dining peers. Harvard Business School made it a case study about it, and here in this episode, he explains exactly how he did it. 

Links:

  • Cyrus Restaurant 
  • Harvard Business School Case – “Cyrus: Turning a Traditional Business Model on Its Head
  • Book – Culinary Leverage: A Journey Through the Heat 
  • Chef Douglas Keane 

A few more resources:

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If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

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Hospitality Daily PodcastBy Josiah Mackenzie

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