Great ideas often die, not because they're wrong, but because no one knows how to influence others to act on them. In leading today's complex organizations, it's not enough to be right. The real challenge for leaders is getting people to change behavior, and stay changed. In this episode, we sit down with Joseph Grenny, co-author of Crucial Conversations and one of the world's leading experts on influence and behavior change, to unpack the science and strategy behind lasting behavior change using his powerful Six Sources of Influence framework. We explore the difference between persuasion and true influence, why most change efforts fail, and how even well-intentioned leaders often rely on the wrong tools—like incentives or policies—when they should be focusing on motivation, social systems, and structural design. Joseph shares real-world stories, including how The Other Side Academy transformed the lives of former felons without a single failed drug test in over a decade. We also look at corporate examples, such as how to pitch ideas internally, how to harness peer pressure the right way, diagnose resistance to change, and why influence always begins with empathy, not authority.

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Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Most leaders manage culture with dashboards that measure what's easy, not what's true. In this episode of Leadership Spark, KeyAnna Schmiedl, Chief Human Experience Officer at Workhuman, challenges leaders to stop relying on outdated engagement scores and start looking at what really drives culture: recognition. She explains why traditional HR data misses the lived employee experience and how recognition moments reveal the hidden influencers, team dynamics, and unspoken values shaping your organization every day. KeyAnna unpacks how recognition isn't just a feel-good perk, but a source of human intelligence that shows who's thriving, who's struggling, and where your culture is strongest or weakest. Learn how to stop leading with rear-view metrics and start using recognition data to shape your culture in real time.

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This episode is sponsored by Workhuman:

AI without purpose doesn't serve people. It's why many companies have tried, and few have succeeded.

Workhuman is one of them. With the groundbreaking release of Human Intelligence, Workhuman combines AI with real recognition data to help leaders do right by their people, and their organization.

It's how you spot burnout before it leads to turnover. Or discover hidden strengths before they're overlooked. It's how you build a culture that's not only productive—but sustainable. That's what future-ready leadership looks like.

Learn more at Workhuman.com and see how Human Intelligence is helping the most forward-thinking companies lead with insight, empathy, and impact.

________________

Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

The future of work is changing, and we can't afford to have our leaders evolve backward by sticking to outdated leadership styles. It's high time for a major upgrade because this new era of work won't wait for you to catch up. In this three-part episode, we explore what it takes to thrive at the highest levels of leadership across three urgent dimensions: executive readiness, AI fluency, and hybrid work strategy. We begin with Mark Thompson, world's #1 CEO coach and author of CEO Ready, who shares what it really takes to step into the top seat: mastering leadership languages, building trust with your boss, and aligning ambition with the real demands of executive life. Then we dive into the age of AI with Dr. Michael Chui, Senior Fellow at McKinsey and QuantumBlack AI, who explains how agentic AI is reshaping leadership itself—from decision-making and team structure to the rising need for leaders who can manage machines as skillfully as people. Finally, we turn to the workplace of the future with Stanford Professor Dr. Nicholas Bloom, the world's top expert on remote work, who debunks common myths, lays out why hybrid work is the sweet spot, and reveals how AI might accelerate the decline of fully remote roles.

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Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

The real game of the future of work is how to unstuck yourself from the past. As the workplace keeps changing, new expectations are reshaping what it means to work, manage, and lead. But instead of preparing, many organizations are just reacting to challenges, caught off guard by the shifts they should've seen coming. So what's behind this disruption? In today's Leadership Spark, we break down the five trends driving the future of work: new behaviors, technology, the rise of millennials, mobility, and globalization. These fundamental shifts are already changing how we attract talent, design jobs, and build cultures. If you're still leading with a 20th-century playbook in a 21st-century world, it's time to upgrade. Explore the trends, the real stories behind them, and what you need to do right now to stay ahead in this episode.

________________

This episode is sponsored by Workhuman:

AI without purpose doesn't serve people. It's why many companies have tried, and few have succeeded.

Workhuman is one of them. With the groundbreaking release of Human Intelligence, Workhuman combines AI with real recognition data to help leaders do right by their people, and their organization.

It's how you spot burnout before it leads to turnover. Or discover hidden strengths before they're overlooked. It's how you build a culture that's not only productive—but sustainable. That's what future-ready leadership looks like.

Learn more at Workhuman.com and see how Human Intelligence is helping the most forward-thinking companies lead with insight, empathy, and impact.

________________

Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

We've built a world where products appear with a click and groceries restock like clockwork...until they don't. When the pandemic hit, it wasn't just shelves that went empty, it was our illusions of a stable, efficient global supply chain that collapsed. And it wasn't a freak accident, it was decades in the making. In this episode, we sit down with Peter Goodman, Global Economic Correspondent for The New York Times and bestselling author of How the World Ran Out of Everything: Inside the Global Supply Chain. Peter brings a deep, behind-the-scenes look at how global trade works, and what happens when it doesn't. We unpack the hidden risks and questionable logic behind decades of offshoring, our blind devotion to just-in-time inventory, and a relentless pursuit of shareholder maximization at the expense of resilience.

Peter covers the untold story behind what went wrong during the pandemic and why it could happen again, why we became too dependent on China, and how consulting firms and shareholder obsession made things worse. We also dive into how AI could help (or hurt) global logistics, why nationalistic trade policies could hurt your business more than you think, and what the future of trade and sourcing looks like in a more unstable world.

________________

This episode is sponsored by Workhuman:

AI without purpose doesn't serve people. It's why many companies have tried, and few have succeeded.

Workhuman is one of them. With the groundbreaking release of Human Intelligence, Workhuman combines AI with real recognition data to help leaders do right by their people, and their organization.

It's how you spot burnout before it leads to turnover. Or discover hidden strengths before they're overlooked. It's how you build a culture that's not only productive—but sustainable. That's what future-ready leadership looks like.

Learn more at Workhuman.com and see how Human Intelligence is helping the most forward-thinking companies lead with insight, empathy, and impact.

________________

Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

What does real employee recognition look like, and why do so many leaders still get it wrong? In today's Leadership Spark, I explore how one emotional moment completely changed a leader's definition of what it means to acknowledge and value your people. We talk about the silent cost of unspoken appreciation, why recognition should never be a top-down policy, and how small, authentic gestures can create lasting cultural change. If you think saying "thank you" is optional, you'll change your mind after hearing this episode.

________________

This episode is sponsored by Workhuman:

AI without purpose doesn't serve people. It's why many companies have tried, and few have succeeded.

Workhuman is one of them. With the groundbreaking release of Human Intelligence, Workhuman combines AI with real recognition data to help leaders do right by their people, and their organization.

It's how you spot burnout before it leads to turnover. Or discover hidden strengths before they're overlooked. It's how you build a culture that's not only productive—but sustainable. That's what future-ready leadership looks like.

Learn more at Workhuman.com and see how Human Intelligence is helping the most forward-thinking companies lead with insight, empathy, and impact.

________________

Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Is college still worth it? As tuition rises and dropout rates soar, the big question everyone's asking is: how do we prepare young people for a future we can't predict? In this episode, Dr. Robert McMahan, President of Kettering University, unpacks the evolving crisis in higher education and what it truly means to prepare students for the future. He sheds light on the rise of "adulting" classes as a symptom of a larger issue: students entering college without essential life skills. Dr. Robert gives us a peek into Kettering University's integrated experiential model, where students rotate between 12 weeks in class and 12 weeks in cooperative placement roles at real companies—not internships, but embedded work. We also look into why traditional four-year universities are struggling, facing declining public trust, overcapacity, and the looming demographic cliff, and how new learning models and market disruptions are forcing a much-needed reimagining of higher education. Dr. McMahan emphasizes that future-proofing students isn't about teaching them fixed skills like coding, but cultivating habits of mind: critical thinking, adaptability, resilience, and the ability to solve complex problems.

________________

This episode is sponsored by Workhuman:

Don't you hate how every HR company out there says they are powered by AI? The truth is most difficult if it's just fluff. Human Intelligence™ from Workhuman is one of the few solutions that actually uses AI to help you get insights about your culture by analyzing the recognition data of your workforce. It helps managers coach better, shows you where culture is thriving, and is so effective at helping companies make smarter decisions, Workhuman backs it with the industry's only ROI Guarantee. In a world of noisy tech, this one actually feels... human. Learn more at Workhuman.com and see how Human Intelligence is becoming a force for good in the workplace.

________________

Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Imagine waking up one day and realizing the world changed, but you didn't. That's what it's like for many organizations today, stuck on a decades-long train ride, speeding ahead without ever looking out the window. The future of work isn't coming. It's already here, and most companies are still running on definitions of "work," "manager," and "employee" that feel more like satire than strategy. Work sucks for too many people, and it doesn't have to. In today's Leadership Spark, we break down the five major trends transforming work as we know it: evolving behaviors, shifting demographics, globalization, mobility, and accelerating tech. As we step into the future of work, organizations must get off the train, look up, and start designing work that actually works for humans.

________________

This episode is sponsored by Workhuman:

Don't you hate how every HR company out there says they are powered by AI? The truth is most difficult if it's just fluff. Human Intelligence™ from Workhuman is one of the few solutions that actually uses AI to help you get insights about your culture by analyzing the recognition data of your workforce. It helps managers coach better, shows you where culture is thriving, and is so effective at helping companies make smarter decisions, Workhuman backs it with the industry's only ROI Guarantee. In a world of noisy tech, this one actually feels... human. Learn more at Workhuman.com and see how Human Intelligence is becoming a force for good in the workplace.

________________

Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

AI is the most powerful tool humanity has ever created. Yet, it's also a black box we barely understand. How do we build the future of work with a system that can make decisions, take actions, and sometimes… make it up as it goes? In today's episode, Babak Hodjat, CTO of AI at Cognizant, joins us to uncover the truth and the hype behind today's most powerful AI technologies. We explore the evolution of agentic AI, multi-agentic platforms, and how organizations like Cognizant are already using AI agents to streamline RFPs, HR systems, and even intranet interactions. Babak exposes the promise and pitfalls of large language models, breaks down AI hallucinations, and debates whether AI truly "understands" anything or just predicts the next word. We also unpack the difference between AI and algorithms, the current capabilities (and limits) of generative AI, and address the ongoing challenge of AI trust, ethics, and resilience in real-world business contexts. Expect mind-blowing stories about AI agents threatening to expose fake affairs, hacking game systems, and working alongside humans in a multi-agent workforce.

________________

This episode is sponsored by Workhuman:

Don't you hate how every HR company out there says they are powered by AI? The truth is most difficult if it's just fluff. Human Intelligence™ from Workhuman is one of the few solutions that actually uses AI to help you get insights about your culture by analyzing the recognition data of your workforce. It helps managers coach better, shows you where culture is thriving, and is so effective at helping companies make smarter decisions, Workhuman backs it with the industry's only ROI Guarantee. In a world of noisy tech, this one actually feels... human. Learn more at Workhuman.com and see how Human Intelligence is becoming a force for good in the workplace.

________________

Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Chief Human Resources Officers (CHROs) are now responsible for shaping the future of work. But to do that, you can't stay in the HR box. To HR leaders, it's time to stop thinking of yourself as administrators and start showing up as architects of human transformation. The new world of work operates on an entirely new playbook, we can't keep putting band-aids on outdated systems. We must start reimagining work itself. In today's Leadership Spark, we're rethinking the outdated ideas about work, engagement, and the role of HR in shaping the future. We explore why perks don't create real employee experience, how employer branding often masks the truth about our workplaces, and what it takes to move from managing people to truly transforming how we work.

________________

This episode is sponsored by Workhuman:

Don't you hate how every HR company out there says they are powered by AI? The truth is most difficult if it's just fluff. Human Intelligence™ from Workhuman is one of the few solutions that actually uses AI to help you get insights about your culture by analyzing the recognition data of your workforce. It helps managers coach better, shows you where culture is thriving, and is so effective at helping companies make smarter decisions, Workhuman backs it with the industry's only ROI Guarantee. In a world of noisy tech, this one actually feels... human. Learn more at Workhuman.com and see how Human Intelligence is becoming a force for good in the workplace.

________________

Start your day with the world's top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/