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Shay Namdarian is the newly anointed GM of Customer Strategy
at Collective Campus.
Prior to joining CC, Shay spent 8 years in various management consulting roles for the likes of Accenture, Ernst & Young and
CapGemini during which time he founded two fashion startups - Barnaby (socks) and Winston, now W-Time (watches).
Shay has a passion for all things customer experience and
that passion is best exemplified by hearing him speak on the subject in this episode.
Topics Discussed:
- customer experience trends
- positive and negative CX case studies
- how to secure distribution for a startup
- making the jump from corporate to startup
- how to run a successful Kickstart campaign
Show Notes:
Shay's Linkedin: www.linkedin.com/in/shayannamdarian
Shay's email: [email protected]
Barnaby: www.barnabyshop.com
W-Time: www.wtime.com.au
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I hope you enjoyed this episode. If you’d like to receive a weekly email from me, complete with reflections, books I’ve been reading, words of wisdom and access to blogs, ebooks and more that I’m publishing on a regular basis, just leave your details at www.futuresquared.xyz/subscribe and you’ll receive the very next one.
Listen on Apple Podcasts @ goo.gl/sMnEa0
Also available on: Spotify, Google Play, Stitcher and Soundcloud
Twitter: www.twitter.com/steveglaveski
Instagram: www.instagram.com/@thesteveglaveski
Future Squared: www.futuresquared.xyz
Steve Glaveski: www.steveglaveski.com
Medium: www.medium.com/@steveglaveski
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Karen Dillon is co-author of Clayton Christensen's new book, Competing Against Luck: The Story of Innovation and Customer Choice” (HarperCollins, October 2016), a groundbreaking book with the potential to reframe industries. It is based on a simple yet profound idea put forward by Christensen in “The Innovator’s Solution”: customers don’t buy products and services; they hire them to do a job. And understanding which jobs your customers need done is key to innovation success.
The former editor of Harvard Business Review (HBR), Karen has long chronicled the successes and failures of businesses and their leaders.
Currently a contributing editor to HBR focused on the topics of leadership, managing people, managing yourself and entrepreneurship, Dillon has worked closely with some of the world’s greatest thought leaders, including Clayton Christensen, Michael Porter, Vijay Govindarajan, Daniel Isenberg and A.G. Lafley.
A talented, award-winning writer, she is also a passionate, engaging speaker – and is especially skilled at personalizing the themes of her books to make them actionable and relevant to each audience.
Dillon is co-author of several best-selling titles, including “How Will You Measure Your Life?” (HarperCollins, May 2012), with Christensen and James Allworth. The book, born out of a series of powerful lectures and seminars by Christensen, began with an article conceived by Dillon for HBR.
Topics Discussed:
- Her new book, “Competing Against Luck”
- What is a ‘job to be done’
- Identifying customer jobs to be done
- “The story of the milkshake!”
- Looking through a different lens, to improve innovation.
- The anxiety of customer switch and buying patterns
- Customer journey mapping and more
- Prioritising jobs to be done ("which jobs should I build a product around?")
Show Notes:
Books:
1) Competing Against Luck - Christensen & Dillon: https://amzn.to/2DfR46q
2) The Innovator's Dilemma - Christensen: https://amzn.to/2DexZSc
3) measureyourlife.com - Karen’s story and her first book.
4) Karen's Twitter: twitter.com/kardillon
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I hope you enjoyed this episode. If you’d like to receive a weekly email from me, complete with reflections, books I’ve been reading, words of wisdom and access to blogs, ebooks and more that I’m publishing on a regular basis, just leave your details at www.futuresquared.xyz/subscribe and you’ll receive the very next one.
Listen on Apple Podcasts @ goo.gl/sMnEa0
Also available on: Spotify, Google Play, Stitcher and Soundcloud
Twitter: www.twitter.com/steveglaveski
Instagram: www.instagram.com/@thesteveglaveski
Future Squared: www.futuresquared.xyz
Steve Glaveski: www.steveglaveski.com
Medium: www.medium.com/@steveglaveski
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I had the pleasure of chatting to Jenny Blake late last night, hjost of the Pivot podcast and author of Pivot, the book which has been referred to as the Lean Startup meeting a personal playbook for career change.
We geeked out on all manner of topics - but honed in on her concept of pivoting, that is - changing career direction, not by doing a full 180, but by keeping one foot planted and focusing on your strengths. I explore one of the key learnings from this conversation in this instalment of Fast Fix Friday.
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I hope you enjoyed this episode. If you’d like to receive a weekly email from me, complete with reflections, books I’ve been reading, words of wisdom and access to blogs, ebooks and more that I’m publishing on a regular basis, just leave your details at www.futuresquared.xyz/subscribe and you’ll receive the very next one.
Listen on Apple Podcasts @ goo.gl/sMnEa0
Also available on: Spotify, Google Play, Stitcher and Soundcloud
Twitter: www.twitter.com/steveglaveski
Instagram: www.instagram.com/@thesteveglaveski
Future Squared: www.futuresquared.xyz
Steve Glaveski: www.steveglaveski.com
Medium: www.medium.com/@steveglaveski
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Gary A. Bolles is the co-founder of eParachute, Inc., a San Francisco Bay Area-based startup focused on helping job-hunters & career changers, inspired by the best-selling career book of all time, “What Color Is Your Parachute?”
Bolles is also the co-producer of “Closing The Gap,” a new event focused on strategies for increasing economic mobility in the face of tech-driven disruption, in Palm Beach, Florida.
Bolles has produced a variety of conferences and strategic events. He is a co-founder of SoCap, socialcapitalmarkets.net, the premier gathering for impact entrepreneurs and investors, and was the co-producer of DGREE.org, a 2010 conference focused on the future of higher education. He has served as consulting producer for numerous strategic events for clients such as Google, Yahoo!, Singularity University, TED, the United Nations, L’Oreal, and the London Business School. Formerly, Bolles was also the editorial director of technology publications such as Yahoo! Internet Life, Inter@ctive Week, and Network Computing, as well as the on-screen host of TechTV’s “Working the Web.” (techonomy.com/people/gary-a-bolles/)
Topics Discussed:
- People who are looking to disrupt themselves in some shape or form
- How to go about change and how can you make yourself a success
- The future of work and learning
- The Agricultural age > The Industrial age > The Information age
- Automation, AI and Globalisation of jobs
- What is your mission and purpose (Self inventory)
- Allowing yourself to dream and have hope
- Unbundling work
- Why we must keep learning!
Show Notes:
- eParachute: eparachute.com - Gary is cofounder
- What Color Is Your Prachute: Get the latest edition @
https://amzn.to/2MT1RTE
- Gary's Medium page: medium.com/@gbolles
-A couple of the articles Gary mentions:
- Udemy e-course from eparachute.com: https://www.udemy.com/the-eparachute-introduction-to-your-career-and-job-search/
Mentioned Course Providers:
Collective Campus: www.collectivecamp.us
Coursera: www.coursera.org
Udacity: www.udacity.com
Other Mentions:
Whitney Johnson - Disrupt Yourself - Book: https://amzn.to/2xBvUKb
Jenny Blake - Pivot - Book (Upcoming guest): https://amzn.to/2pqY72F
---
I hope you enjoyed this episode. If you’d like to receive a weekly email from me, complete with reflections, books I’ve been reading, words of wisdom and access to blogs, ebooks and more that I’m publishing on a regular basis, just leave your details at www.futuresquared.xyz/subscribe and you’ll receive the very next one.
Listen on Apple Podcasts @ goo.gl/sMnEa0
Also available on: Spotify, Google Play, Stitcher and Soundcloud
Twitter: www.twitter.com/steveglaveski
Instagram: www.instagram.com/@thesteveglaveski
Future Squared: www.futuresquared.xyz
Steve Glaveski: www.steveglaveski.com
Medium: www.medium.com/@steveglaveski
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Ahoy there entrepreneurs and corporate innovators!
After my recent appearance on the Razor Sharp Show with Ray Milidoni, I was invited back for a deep dive interview with Matt Romania, to talk all about a topic of personal disruption, something I touched on when chatting with Ray. In this age of technological upheaval and business model disruption, the need to be more adaptable and duck and weave in response to, or even better, in anticipation of, change, is becoming more and more important.
We touch on the what, why, and how of personal disruption and reinvention in this podcast as well as what disrupting yourself feels like and some of the common challenges you will no doubt encounter if straying from a common pathway.
Also, we discuss trapezing!
Show Notes:
-Steve’s article
-Buffer
-Follower Wonk
Podcasts:
Books:
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I hope you enjoyed this episode. If you’d like to receive a weekly email from me, complete with reflections, books I’ve been reading, words of wisdom and access to blogs, ebooks and more that I’m publishing on a regular basis, just leave your details at www.futuresquared.xyz/subscribe and you’ll receive the very next one.
Listen on Apple Podcasts @ goo.gl/sMnEa0
Also available on: Spotify, Google Play, Stitcher and Soundcloud
Twitter: www.twitter.com/steveglaveski
Instagram: www.instagram.com/@thesteveglaveski
Future Squared: www.futuresquared.xyz
Steve Glaveski: www.steveglaveski.com
Medium: www.medium.com/@steveglaveski
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In this episode of Fast Fix Friday I talk hackathons, and how, while they are a great tool for bringing teams together to move quickly to build prototypes, are often done in a way that doesn't focus on problem solution fit, unique value proposition or business model.
Essentially, most hackathons fall into the all to common trap of building what excites the team building it, but not the market. This is the main reason why 96% of startups and new ventures fail.
I talk through what you and/or your organisation need to think about in order to run a successful hackathon that can deliver genuine outcomes and galvanise an organisation around its innovation efforts.
Listen on iTunes: goo.gl/sMnEa0
Listen on Stitcher: www.stitcher.com/podcast/future
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Brought to you by Braintree.
In this mid-week special we bring you the second live edition of Future Squared, in the form of a panel discussion, before an audience at Collective Campus.
Guests include:
* VICKI MILLER (Digital Transformation, KMART)
Vicki is part of KMART's Digital Transformation team. A senior executive experienced leading businesses in digital innovation, business transformation, revenue growth and P&L improvement. A proven track record developing new revenue streams through online models, digital integration, digital products and creating high energy, agile, adaptive cultures where customer experience and speed to market are central to performance outcomes.
* STEFAN PERNAR (CEO, Virtual Reality Ventures)
Stefan has been one of the first to jump on the Virtual Reality bandwagon when he founded Virtual Reality Ventures back in January of 2014. Since then he went on to successfully deliver immersive media projects for the REA Group, Australia Post, AGL Energy, Sovereign Hill as well as Dairy Australia to name a few. His company was the first corporate virtual reality service company in the world in Samsung's Strategic Enterprise Alliance Partnership
program and continues to be thought out for cutting-edge immersive productions.
www.virtualrealityventures.com.au/
* STEVE GUINNESS (General Manager, Plattar)
Steve is an early stage commercialisation / tech startup entrepreneur. As GM / 2IC of Plattar, his first responsibilities included raising Seed capital ($1.1mil led by News Corp), growing the team and spinning out the technology from pioneering mixed reality agency, One Fat Sheep. He currently drives strategy, operations & the product roadmap for Plattar.
Steve has spent the last 10 years commercialising products and growing early stage startup companies.
www.plattar.com/
Topics Covered:
- How will we see VR and AR transforming retail in the next 5 years?
- How corporates are integrating VR technology
- The challenges facing VR
- A video game on a pizza box?!
- Where do we see AR and VR integrating, a mix? separately?
- The differences between AR and VR
- Finding meaningful applications for VR and AR
- The sudden boom of AR from Pokemon Go
- How do we replicate real life interaction/ social experiences with VR or AR?
- Where will content come from?
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I hope you enjoyed this episode. If you’d like to receive a weekly email from me, complete with reflections, books I’ve been reading, words of wisdom and access to blogs, ebooks and more that I’m publishing on a regular basis, just leave your details at www.futuresquared.xyz/subscribe and you’ll receive the very next one.
Listen on Apple Podcasts @ goo.gl/sMnEa0
Also available on: Spotify, Google Play, Stitcher and Soundcloud
Twitter: www.twitter.com/steveglaveski
Instagram: www.instagram.com/@thesteveglaveski
Future Squared: www.futuresquared.xyz
Steve Glaveski: www.steveglaveski.com
Medium: www.medium.com/@steveglaveski
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Note: Please excuse the poor audio quality of this episode. Rene provides a lot of value so I encourage you to listen, despite this. Will ensure future episodes are of a higher quality.
Rene Boer is the co-author of How To Be a Great Boss.
"If your employees brought their A-game to work every day, what would it mean for your company’s performance? What would it mean for its ability to innovate and capture new growth opportunities?"
With 30 years experience in the Restaurant Industry, Rene learned the power of aligning people who have common values and the capacity to excel with a compelling reason to work hard at work worth doing.
As a Certified Implementer of EOS, the Entrepreneurial Operating System, Rene’s facilitate, teach and coach a complete business management system that aligns an organization's leaders with a common goal, helps them hold each other accountable to do what they commit to doing and to become a more effective and cohesive team.
Topics Discussed:
- The book & How to be a great boss!
- Rene’s background & time in management
- Bringing employees and people forward
- Teamwork and Core Values
- Performance Management
- ‘The Rubber Chicken Recognition’
- 5 leadership practices of all great bosses
- Clarity breaks
- ‘Delegate Elevate’
- Performance Reviews and more
Show Notes:
- The 5 leadership practices and 5 management practices of all great bosses that Rene discusses can all be found in his and Gino Wickman’s book How to Be a Great Boss: https://amzn.to/2xs0ruy
- EOS: www.eosworldwide.com/
- Twitter: @EOSWorldwide
- Email: [email protected]
- Website: www.beagreatboss.com (For a free toolkit and
infographic).
- Task Management Tool discussed was Asana: asana.com
---
I hope you enjoyed this episode. If you’d like to receive a weekly email from me, complete with reflections, books I’ve been reading, words of wisdom and access to blogs, ebooks and more that I’m publishing on a regular basis, just leave your details at www.futuresquared.xyz/subscribe and you’ll receive the very next one.
Listen on Apple Podcasts @ goo.gl/sMnEa0
Also available on: Spotify, Google Play, Stitcher and Soundcloud
Twitter: www.twitter.com/steveglaveski
Instagram: www.instagram.com/@thesteveglaveski
Future Squared: www.futuresquared.xyz
Steve Glaveski: www.steveglaveski.com
Medium: www.medium.com/@steveglaveski
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From the publisher's feed
Future Squared, hosted by Steve Glaveski, brings you conversations with icons from across different fields to help you make better decisions, kick goals in your professional and personal life and…
Learn from luminaries like James Clear, Tyler Cowen, Jason Calacanis, Brad Feld, Seth Godin, Gretchen Rubin, Annie Duke, Kevin Kelly, Scott Belsky, Neil Patel, Adam Grant, Nir Eyal, Oliver Burkeman, Brad Feld, Steve Blank, and so many others.
Powered by Collective Campus
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