Place yourself in the middle of the world's most important gathering of CIOs and IT executives for a conversation with two of this year's keynote presenters on the major research featured on the big stage. Don Scheibenreif, Vice President, Distinguished Analyst with Gartner's Customer Experience research group and Mbula Schoen, Senior Principal Analyst in the Program and Portfolio Management team explain Gartner's new concept of TechQuilibrium and how organizations can achieve the optimal balance between traditional and digital business. They discuss how CIOs can manage conflicting customer priorities, reach the "everything customer," and the important role CIOs play in leading digital society. This replay of a live broadcast also features answers to audience questions on how CIOs impact culture and how the future of work changes the role of the CIO.

Related Links

Learn more: Gartner IT Symposium/Xpo™

Read more: Gartner Keynote: Find Your Digital Business TechQuilibrium

Read more: How CIOs Design for the Everything Customer

Watch now: Leading the Digital Society