Struggling to find momentum after the holiday break - and wondering where to focus first in your clinic?

In this episode of the GYC podcast, we break down how to create real momentum in the early new year by mastering your time, money, and priorities. We unpack practical strategies for cleaning up your calendar, structuring admin time, and creating financial clarity with simple budgeting and bank account systems. You’ll learn how to lay strong foundations through better planning, mentoring your team, reactivating past patients with automated campaigns, and strengthening referral relationships that drive sustainable growth.

If you want to move from reactive to intentional and set your clinic up for a strong first quarter (and beyond), this episode gives you a clear, practical roadmap to start now - and keep momentum building.

Need to systemise your clinic? Start your free trial of Allie!  https://www.allieclinics.com/ 

Resources & References
GYC Podcast E271 - Shawn Goldberg: Preventing Burnout 
https://www.clinicmastery.com/shawn-goldberg-preventing-burnout-at-work-employee-assistance-program-and-more/ 

In This Episode You'll Learn: 

☕ How to create momentum in the early new year
💰 Effective time and money management strategies
🤝 The value of strong referral partnerships
📅 Tips for reactivating patients and maintaining client relationships
📈 Insights on mentoring new graduates for success
🎉 The importance of team days for boosting morale and energy

Visit us:
 ► http://www.clinicmastery.com
 ► https://www.instagram.com/clinicmastery/
 ► http://facebook.com/clinicmastery

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Thinking about moving or expanding your clinic - but unsure if the location, timing, or cost will really pay off? 

In this episode of the Grow Your Clinic podcast, Ben sits down with Bec Claire to break down what actually goes into a successful clinic relocation and new location launch. Drawing from Bec’s recent move from a home-based clinic to a high-traffic shopping centre, they unpack why location and accessibility matter more than most clinic owners realise, how to use foot traffic to build brand trust, and what it takes to fill your books fast in a new market. You’ll hear practical insights on launch marketing, financial planning, project management, clinic design, and training your client care team to turn walk-bys into long-term patients. 

If you’re considering a clinic move or second location - and want to avoid costly mistakes while setting yourself up for rapid growth - this episode gives you a real-world roadmap.

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ 

In This Episode You'll Learn: 

🌟 How to successfully launch a new clinic location
📊 Key criteria for selecting the ideal site
🚀 Strategies for filling your appointment book from day one
📅 The importance of an 8-week marketing plan
🏗️ Insights on clinic design and creating an inviting atmosphere
💰 Financial tips for managing costs during a move
🤝 The role of community engagement in clinic success
📈 Lessons learned from expanding into new markets

Resources & References

• GYC Podcast E288 - Articulate Design Co: The Power of Space and Clinic Design in Team Culture and Patient Experience
• Architect - SMFA 

Visit us:
 ► http://www.clinicmastery.com
 ► https://www.instagram.com/clinicmastery/
 ► http://facebook.com/clinicmastery

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Struggling to turn new hires into fully engaged team members?

In this episode of the Grow Your Clinic podcast, Ben and Jack O’Brien unpack why onboarding in clinics is less about processes and more about personal connection. They explore how intentional first impressions, the right questions, and a coaching-led approach can shape team culture, trust, and long-term retention. You’ll learn practical ways to uncover a new team member’s values and goals, move beyond basic training, and create an onboarding experience that actually sticks.

If you want to build a stronger, more connected clinic culture and set new team members up for long-term success - not just day-one competence - this episode shows you how.

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ 

In This Episode You'll Learn: 

🤝 Why personal connection is the missing link in clinic onboarding
🏥 How to create a welcoming onboarding experience in healthcare teams
💬 The right questions to build trust with new team members
🎯 How values, goals, and desire statements shape long-term retention
🧠 Why coaching beats training for building strong team culture
📊 How to measure success beyond checklists and compliance

Visit us:
 ► http://www.clinicmastery.com
 ► https://www.instagram.com/clinicmastery/
 ► http://facebook.com/clinicmastery

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Trying to grow your clinic but feeling stretched, stuck, or unsure where to focus next?

In our first episode back for 2026, we break down the three areas that drive real clinic growth: your team, your cash flow, and how you fill your books. We unpack why growing your team should be your number one priority, how mentoring and co-consulting directly improve retention, confidence, and revenue, and why better clinicians create better business outcomes. We also dive into practical cash flow strategies, including scheduled fee updates and tightening payment systems, so your numbers actually support your growth. Finally, we cut through the noise on marketing and show you how to focus on specific, measurable actions that consistently fill your schedule.

If you want a clinic that grows without chaos, burnout, or guesswork, this episode lays out what to focus on - and what actually moves the needle.

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ 

In This Episode You'll Learn: 

🌟 The top three focuses for clinic owners
🤖 How AI can help benchmark your fee schedule against industry standards
💬 The importance of nurturing relationships with past and potential team members
📅 Effective time management strategies for business development
👥 Innovative mentoring techniques like co-consulting to enhance team skills
💰 Key actions to boost cash flow and improve payment processes

Visit us:
 ► http://www.clinicmastery.com
 ► https://www.instagram.com/clinicmastery/
 ► http://facebook.com/clinicmastery

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

What actually worked in your clinic this year - and what didn’t move the needle at all?

In our final episode of the Grow Your Clinic podcast for 2025, Ben, Hannah and Jack O’Brien sit down for a candid year-in-review inside the Clinic Mastery team. They unpack the changes that delivered unexpected wins, the ideas that sounded good but fell flat, and the biggest lessons that shaped how they lead and supported clinic owners. From evolving team roles and communication to intentional learning moments and early thinking around redefining core values, this episode offers an honest look behind the scenes.

If you’re reflecting on your own year and want practical insights to carry forward into the infinite game of clinic ownership, this episode will help you decide what’s worth doubling down on, and what to leave behind.

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ 

In This Episode You'll Learn: 

📊 Insights on recruitment strategies and team dynamics
🌟 The impact of changing team leadership roles
🤔 What didn't work and lessons learned for the future
💡 Changes in fee structures and awards programs based on team feedback
🏢 The importance of in-person connections and events
📈 The shift towards organic marketing and brand building strategies

Visit us:
 ► http://www.clinicmastery.com
 ► https://www.instagram.com/clinicmastery/
 ► http://facebook.com/clinicmastery

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Starting a new graduate and hoping they’ll “figure it out” as they go?

In this episode of the Grow Your Clinic podcast, we break down how to onboard new grads in a way that builds confidence fast and sets them up for long-term success. We unpack why early familiarity matters, how purposeful shadowing and getting reps in early accelerates competence, and how clear expectations and clinic culture reduce overwhelm. We introduce the three-stream onboarding framework—personal, professional and practice—and share practical ways to use early involvement, feedback and flipped learning to create smoother transitions and stronger clinicians.

If you want new graduates to feel confident, capable and connected from day one (not six months in), this episode gives you a clear, practical onboarding playbook.

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ 

In This Episode You'll Learn: 

🌟 The essentials of onboarding new graduates in your clinic
👩‍⚕️ How to help new grads build confidence and capability
📅 The significance of the first 100 days for new team members
📚 Effective strategies for shadowing and co-consulting
🎉 Celebrating milestones to boost morale and engagement
💬 The role of personal connection in team culture
📝 Tips for documenting training to streamline future onboarding
🤖 Leveraging AI for feedback and self-reflection

Visit us:
 ► http://www.clinicmastery.com
 ► https://www.instagram.com/clinicmastery/
 ► http://facebook.com/clinicmastery

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Constantly busy, but not always moving your clinic forward?

In this episode, we unpack how proactive planning for the new year helps clinic owners cut through distractions, avoid shiny object syndrome, and focus on the projects that actually move the needle. We break down how to choose the right priorities, set clear goals, and use simple planning frameworks like the 120-day plan to avoid scope creep and half-finished ideas. You’ll learn how to create space for strategic thinking, define what “done” really looks like, launch projects in a minimum viable way, and build feedback loops that keep your team aligned and accountable.

If you’re ready to stop reacting, start planning, and make consistent progress on what matters most, this episode gives you a practical framework to lead your clinic with clarity and confidence.

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ 

In This Episode You'll Learn: 

🎯 How to identify your main focus for the next 1-3 months
🗓️ The importance of proactive planning for clinic success
🔍 Strategies to filter out distractions and stay focused
💪 How to manage ADHD as a strength in business operations
🌟 Insights on creating a culture of change within your clinic

Visit us:
 ► http://www.clinicmastery.com
 ► https://www.instagram.com/clinicmastery/
 ► http://facebook.com/clinicmastery

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Hiring in a hurry and hoping for the best - only to pay for it later?

In this episode of the Grow Your Clinic podcast, we break down why panic hiring is one of the biggest risks to clinic growth, and how a clear, multi-stage recruitment process helps you consistently hire the right people. We unpack a practical seven-step framework that goes beyond CVs to assess skills, values and culture fit, while reducing bias and costly hiring mistakes. You’ll learn how to involve your team using a simple “heck yes or no” filter, spot red flags early, create relaxed, meaningful interviews, and set clear expectations with candidates from the start.

If you want to build a strong, aligned team - without rushing decisions or repeating hiring regrets - this episode gives you a smarter, calmer way to recruit with confidence.

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ 

In This Episode You'll Learn: 

🌟 The seven-step recruitment process for finding the ideal team member
🗣️ How to conduct casual catch-ups that feel more like conversations
🔍 Effective strategies for screening out potential red flags
☕ The value of social interviews and team involvement in hiring
📄 Tips for creating a personalised proposal that wows candidates

Visit us:
 ► http://www.clinicmastery.com
 ► https://www.instagram.com/clinicmastery/
 ► http://facebook.com/clinicmastery

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Wondering what your marketing agency is actually doing, and whether it’s truly bringing new clients through the door?

In this episode of the Grow Your Clinic podcast, we unpack the must-know foundations clinic owners need before handing over a single marketing dollar. We break down the core definitions that shape every campaign - what a real conversion is, how to calculate your Client Acquisition Cost, why Lifetime Value matters, and what ROI should realistically look like for your clinic. You’ll learn how to set clear expectations, ask the right questions, and avoid the common misalignment that leads to wasted spend and disappointing results.We also explore how to build a transparent, collaborative relationship with your agency, one where reporting is simple, next steps are clear, and both sides are accountable. 

If you want marketing that genuinely delivers new clients, not just pretty reports, this conversation will give you the clarity and confidence to get it right.

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ 

In This Episode You'll Learn: 

📊 The importance of clear definitions in marketing metrics
💬 Key questions to ask your marketing agency for accountability
🔍 Tips for tracking your return on investment (ROI)
📈 Strategies for attracting new clients and talent
📝 Essential elements of effective marketing reports
🤔 Common pitfalls clinic owners face with marketing agencies

Visit us:
 ► http://www.clinicmastery.com
 ► https://www.instagram.com/clinicmastery/
 ► http://facebook.com/clinicmastery

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Struggling to attract great team members and tired of scrambling every time a role opens up?

In this episode of the Grow Your Clinic podcast, Ben and Bec unpack why adopting an “always be recruiting” mindset is one of the most powerful shifts a clinic owner can make. We explore how dedicating just a few hours each week to proactive recruitment builds a warm, ready-to-go pool of quality candidates long before you need them. You’ll learn how to use social media and simple weekly habits to stay visible, craft a compelling “Join Our Team” page that actually converts, and showcase your clinic culture in a way that attracts the right people (not just more people).

We break down practical ways to create genuine connection during interviews, from conversational coffee chats to insightful questions that reveal motivation, fit and values. You’ll hear how nurturing relationships with past applicants can turn into future dream hires, and how involving your team in the process strengthens culture from day one.

If you’re ready to ditch last-minute hiring stress and build a steady pipeline of aligned, enthusiastic candidates, this episode shows you exactly where to start.

Need to systemise your clinic? Start your free trial of Allie! https://www.allieclinics.com/ 

In This Episode You'll Learn:
💡 Key questions to ask during interviews
🤝 The importance of connection and culture fit
📈 Strategies for always recruiting, even when you're not hiring
📅 How to create an engaging "Join Our Team" page
🎥 Tips for using social media as a recruitment tool

Visit us:
  ► http://www.clinicmastery.com
  ► https://www.instagram.com/clinicmastery/
  ► http://facebook.com/clinicmastery

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!