Grow Your Clinic

Growing your clinic can be mentally and emotionally taxing, especially if you're a new clinic owner who has no idea how to run a business. But with the right guidance, you'll be well on your way to running a thriving clinic and growing your team.

In this episode, Brogan Pearsall, Owner of Undefeeted Podiatry, talks about the challenges she went through as a new mom with a newly opened clinic, and how she managed to grow her team and clinic along the way. 

She also talks about how coaching has helped her grow in her role as a mentor and as a clinic owner.

SHOW NOTES

• [01:03]  How Undefeeted Podiatry started out
• [03:56]  The need to rebrand after experiencing clinic growth
• [05:41]  How coaching has helped Brogan overcome her struggles as a clinic owner and as a new mom
• [07:11]  Experiencing rapid growth
• [14:15]  Key lessons in people development and clinic growth
• [16:29]  Advice to clinic owners who want to get coaching
• [18:41]  Know more about Undefeeted Podiatry and connect with Brogan

MENTIONS

• Undefeeted Podiatry

CONNECT WITH BROGAN

• Email
• LinkedIn
• Instagram

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Four years in uni has prepared us well to take on a practitioner role. But once you transition to being a clinic owner, you may find yourself struggling with this new role and the new challenges that come with it.

This is where having a business coach comes in handy.

In this episode, we talk about business coaching, how to find the right coach, and how it can help you grow yourself, your impact, and your business.

MENTIONS

• Principles by Ray Dalio (book)

CONNECT

• Ben’s LinkedIn
• Jack’s LinkedIn

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

This week on the podcast, we have Barry Nguyen, Serial Tech Entrepreneur, Physio Practitioner, and Co-Founder of HealthAide, and he talks about how his passion for helping people has led him into the tech startup world.

Barry also gives practical advice to clinic owners who want to venture into tech entrepreneurship, how to manage risks and handle failures, and how their digital service company, HealthAide, can help clinic owners and clients alike.

SHOW NOTES

• [01:13]  Rapid-fire questions: reading/learning list, who inspires you, childhood dream, motto you live by
• [08:08]  How to manage risks and handle failures as a startup Founder
• [10:50]  Practical advice for clinic owners who want to dabble in tech ventures
• [13:24]  Finding purpose between physio and tech
• [18:20]  Why Barry still practices physio
• [20:21]  Staying grounded
• [22:39]  Connect with Barry

MENTIONS

• Masters of Scale by Reid Hoffman (book)
• David Sinclair’s Anti-Aging Science
• CorePlus
• Cliniko

CONNECT

• Barry’s LinkedIn
• HealthAide
• Email

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Precise diagnoses and great results begin with accurate assessments. And with technologies such as the intuitive AxIT System, practitioners can now make better assessments based on measurable and objective data. 

In this episode, we explore the AxIT System with Andrew Lemon, Director of customer Experience at Strength By Numbers. 

We also talk about how tech can improve client experience and improve adherence rates.

SHOW NOTES

• [01:24]  Rapid-fire questions: reading/learning list, who inspires you, childhood dream, motto you live by
• [04:42]  How Andrew stumbled upon the tech space
• [09:39]  What is the AxIT System?
• [13:48]  Lessons on innovation in the healthcare space
• [18:17]  How e-learning assists in the adoption of tech in the clinic
• [20:17]  How clinics can best integrate tech into their workflow
• [25:13]  How to make tech adoption easier for long-time practitioners and new grads
• [28:04]  Learn more about the AxIT System

MENTIONS

• Creating Competitive Advantage by Jaynie Smith (book)
• AxIT System

QUOTES

“The health profession, for a long time, has been a subjective one, and we’ve been a bit slow at progressing in that aspect.”

CONNECT

• Andrew’s LinkedIn
• Strength By Numbers (website)

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Are you thinking about hiring a VA or building a Virtual Team but you’re not sure where and how to start? 

In this episode, Rachel Dool, Founder of Just In Time Virtual Assistants, talks about the things we need to know before hiring a VA, the pros and cons of local and off-shore VAs, working with a remote team, and how your clinic can benefit from hiring a VA.

SHOW NOTES

• [01:09]  Rapid-fire questions: reading/learning list, who inspires you, childhood dream, motto you live by
• [03:25]  Rachel’s background in physio
• [07:11]  What does a VA do?
• [10:26]  Pros and Cons: Local vs. Off-shore VAs
• [13:15]  Common mistakes clinic owners make when working with VAs
• [15:21]  What a virtual team can help with
• [18:18]  Perks of working virtually
• [19:58]  How to stay focused in a work-from-home setup
• [21:55]  Advice to clinic owners
• [23:18]  Connect with Rachel

MENTIONS

• Magic Lessons by Alice Hoffman (book)
• Practical Magic by Alice Hoffman (book)
• Ep. 216 - Building and Modeling Resilience with Dr. Dan Pronk (podcast episode)
• The Golden Journey to Samarkand by James Elroy Flecker (quote)
• Slack
• Asana
• Click Up

QUOTES

“I think the real value in hiring a virtual professional is that you’re paying for a result, potentially more than paying for time.”

CONNECT

• Rachel’s LinkedIn
• Just In Time VAs (website)
• Facebook
• Twitter

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

One of the ways you can improve client experience is by providing modern, easy, and transparent payment and claims solutions to your clients. And today on the podcast, we are going to talk about one of the most innovative fintech companies in recent years — Medipass.

In this episode, Medipass CEO Jonathan Davey talks to us about what Medipass is, its new features, and how these new features can deliver the best possible service for healthcare providers and clients alike.

Jonathan also talks about Tyro Health’s acquisition of Medipass, what this means for their company and tech, and how they’re looking to innovate in the future.

SHOW NOTES

• [00:57]  Rapid-fire questions: reading/learning list, who inspires you, childhood dream, motto you live by
• [03:50]  Jonathan’s background in tech and finance
• [09:19]  Medipass integration with Tyro Health
• [15:40]  Recent developments in Medipass’s payment and claims services
• [17:48]  Jonathan’s advice to clinic owners who are hesitant on trying on new tech
• [23:19]  What’s next for Medipass
• [26:49]  Cryptocurrency — when is it coming to Medipass?

MENTIONS

• The Happiest Man on Earth by Eddie Jaku (book)
• If— by Rudyard Kipling (poem)

CONNECT

• Jonathan’s LinkedIn
• Medipass

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

This week on the podcast, we chat with ITGenius’s CEO Scott Gellatly about cloud-based technologies that we can integrate into our clinic systems so that we can streamline our workflow and give more time towards helping more people.

We also talk about Google Suite and Google Data Studio and how we can use them to improve our processes, ensuring the privacy and security of our clinic data, the benefits of using AI tech in our clinic, and many more. Check out the full episode!

SHOW NOTES

• [02:02]  Rapid-fire questions: reading/learning list, who inspires you, childhood dream, motto you live by
• [08:57]  Creating a business with an exit strategy in mind
• [12:42]  Recommended tools for small businesses 
• [15:35]  Why use cloud-based tech?
• [18:30]  Other technologies that are useful for a clinic business
• [20:22]  What is a VoIP and how can clinics use it?
• [24:36]  Google Data Studio and how it can be useful for your business
• [25:36]  The future of businesses with AI tech
• [27:42]  How to ensure privacy and security of data in small businesses
• [29:11]  Get in touch with ITGenius
• [29:58]  Advice to clinic owners

MENTIONS

• Dune by Frank Herbert (book)
• The Fourth Turning by William Strauss and Neil Howe (book)
• Asana
• Dialpad

CONNECT

• Scott’s LinkedIn
• ITGenius Website
• Email

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

What if we can create more impactful treatment plans without increasing the cost and time spent in therapy sessions, and make therapy more accessible to people?

In this episode, we talk about Theratrak with Founder Laura Simmons. Laura talks about her inspiration for Theratrak and how it can help significantly improve therapy outcomes by increasing client adherence to treatment plans and tracking client progress.

Laura also talks about how she went from clinician to tech founder, the process of making your tech dreams come to life, and what it’s like to work as a woman in tech.

SHOW NOTES

• [01:17]  Rapid-fire questions: reading/learning list, who inspires you, childhood dream, motto you live by
• [03:58]  How Laura ended up in private practice
• [08:46]  What inspired Laura to create Theratrak
• [13:09]  The process of bringing a dream tech to life
• [15:55]  How does tech funding work?
• [20:47]  How to pitch to venture capitalists + lessons on communication
• [22:36]  Working as a woman in tech
• [25:38]  What’s the work life like as a clinician and tech founder
• [29:25]  Advice to clinic owners
• [33:03]  What’s next for Theratrak
• [37:25]  Connect with Laura

MENTIONS

• Greenlights by Matthew McConaughey (book)
• TalkiPlay
• Theratrak

CONNECT

• Laura’s LinkedIn

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

There are many advantages to having business partnerships. It does not only help you reach more potential clients and team members but also gives you an opportunity to work with other business owners to create an impact on your community. It can also affect your branding as a clinic.

In this episode, we talk about the three key elements of partnerships and how you can nurture these relationships so that you can amplify your impact and grow your business.

SHOW NOTES

• [03:39]  Find: Identifying ideal partners to work with
• [05:15]  Collaborate: Different ways to collaborate with businesses and individuals
• [11:34]  Nurture: Taking care of business relationships

MENTIONS

• My Millennial Money (podcast)
• Clinic Mastery (YouTube)
• Referral Partnership Checklist

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

How does one build a remarkable brand? How do you attract the right people to your clinic? Where do we start with publishing content?

This week on the podcast, we talk about one of the seven Degrees of Clinic Mastery, which is Brand, specifically around building a brand that attracts the right team members, clients, and partners through content creation.

SHOW NOTES

• The three P’s of publishing  [01:12]
• Personas: Create a client avatar  [02:00]
• Advice for creating a client avatar for Paediatric clinics  [03:13]
• Team and partner personas  [04:15]
• Presence: Develop, Duplicate, and Distribute content  [05:38]
• Profile: How to become known, liked, and trusted  [09:47]
• About ‘Behind Your Brand’  [11:44]

QUOTES

“It’s important to be present where your [ideal clients and partners] are, where they put their money and trust in.”

If you found this episode valuable, don’t forget to give us a thumbs up, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!