Grow Your Clinic

In this episode, Ben talks about the top five things that clinic owners could personally change so that they can feel more in control of their business, and how they can sustain the change overtime.

SHOW NOTES

• [0:01:13.3]  About Ownership
• [0:02:10.2]  Desire Statement
• [0:03:01.8]  Time-blocking: Working purposefully for your business
• [0:03:33.7]  Recognizing the team
• [0:04:34.2]  Have a task list

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. You can also send us your thoughts about this episode by emailing Jack at [email protected].

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Timbo Reid is a marketing keynote speaker and the host of The Small Business Big Marketing Show. Timbo specializes in showing business owners how to create an irresistible business through smart, results-focused marketing, and has conducted various marketing workshops throughout his career.

In this episode, we talk about:
✅ Better marketing for small businesses
✅ Practical tips that can change your marketing strategy
✅ Mindset and beliefs around marketing
✅ Content creation strategy
✅ Getting into the habit of consistently producing content
✅ Hiring a virtual team to help you out with your marketing
✅ How to make your business irresistible
✅ Personalizing what you do
✅ How to grow and reach more people with your podcast

There are lots of practical tips in this episode with regards to marketing, so make sure to check it out!

QUOTES
“Marketing shouldn’t be slimy or salesy, and really what you are doing is you are helping your prospect or your customer make a more informed decision.”
“The best marketing is personalized, and the best marketing is helpful.”
“Quality content always outperforms beautifully produced content that’s not helpful.”
“We don’t have to use big words to do big things - we just need to be ourselves.”

MENTIONS

• Small Business, Big Marketing (podcast)
• Timbo Reid (LinkedIn)

SHOW NOTES

• [0:03:41.9]  Getting to know Timbo
• [0:04:33.1]  Timbo explains what ‘helpful marketing’ means
• [0:08:43.7]  Why educating your audience AND competitors is a great marketing strategy
• [0:09:55.6]  How to start with consistently producing content
• [0:12:28.1]  Creating content that targets your ideal clients
• [0:14:25.3]  Marketing with your brand in mind, how hiring a copywriter could help you with your content
• [0:17:07.5]  Thoughts on having a virtual team who manages your content
• [0:20:09.9]  Perspectives on the business owner being the face of the marketing versus the team
• [0:24:19.9]  Making your small business irresistible
• [0:26:55.6]  Personalized marketing
• [0:27:41.1]  Timbo’s final words about marketing
• [0:30:14.3]  Practical tips about expanding the reach of a podcast

Do you have a question about marketing that you would like us to answer and break down in one of our episodes? Shoot us an email through Ben at [email protected] and we’ll do our best to answer your answers on the show.

And if you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. You can also send us your thoughts about this episode by emailing Jack at [email protected].

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Harvee Pene from Inspire: Life-Changing Accountants shares the inspiring story of how he survived cancer and how this experience changed the way he did business forever. Harvee talks about building a business with a purpose and how we can reinforce these values and mission to our team members. He also talks about how you can pull more money, time and happiness from your business and how your business can change people’s lives on a global scale.

GUEST BIO

Harvee is a TEDx speaker and has spoken on stage alongside his business idol, Michael E. Gerber.  He is also the founder of Accountants For Good – a global movement that disrupts a very ‘old school’ accounting industry. Co-author of Cashed Up: the 7 step method to pull more money, time and happiness from your business, and Ambassador for Thankyou Water and B1G1, Harvee’s passion for spreading the good knows no bounds.

As a numbers person, Harvee believes that family is number one. His mission is to create a business that gives him the freedom to always put family first and to help others do the same. In doing this, his mission to make a difference in the world will be accomplished.

QUOTES

“If you’re not changing lives, your business may be numbered.”

“I guess the hardest thing we have to do is to be an example as the leader and the founder, to be the walking embodiment of the values that we want to see in our team.”

“Inspire before you expire.”

MENTIONS

• Inspire.business
• Thankyou.co
• Harvee Pene
• Cashed Up: 7 Steps to Pull More Money, Time and Happiness From Your Business (book)
• 17 Global Goals
• Kula Health
• Inspiring Business For Good (podcast)

SHOW NOTES

• [0:03:37.1]  Do good and inspire others: Harvee explains his philosophy in life and lessons he’s learned as a cancer survivor
• [0:08:25.9]  How surviving cancer changed the way he did business
• [0:13:15.8]  Rebranding accountants, origins of Inspire, and their mission and vision
• [0:15:28.6]  Inspire’s hiring process and how they train their staff and accountants to deliver results that are in line with their purpose
• [0:19:20.2]  How to maintain the momentum and keep people accountable with each other
• [0:28:48.9]  7 Steps to Pull More Money, Time and Happiness From Your Business
• [0:35:46.0]  Harvee’s mentors and how they helped him grow as a person and as a businessman
• [0:37:32.1]  The 17 Global Goals for Development and how you can be more purposeful
• [0:47:14.2]  Resources to help you find your business’ purpose
• [0:50:40.1]  Final thoughts

And if you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. You can also send us your thoughts about this episode by emailing Jack at [email protected].

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

On this episode, Ben talks about ‘flipped learning’, a technique progressive schools use to help students understand lessons better. He shares how flipped learning can be applied in training and in the induction of new team members so that they can learn things faster and more efficiently.

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. You can also send us your thoughts about this episode by emailing Jack at [email protected].

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

In this episode, we’ll be talking about your admin team and how you can help them embrace the value of systems in your clinic.

You see, as we’re going through this journey of growing our clinic, we’re looking to automate the daily tasks and operations of your practice so that it doesn’t solely rely on you or on anyone else in your business.

The challenge that we’re faced with is that the admin team often feel like you are taking away their significance, worth, and value by adding these systems. But that’s not the case. And so, we need to help them understand where their value lies and let them know that they still have  significant role in bringing in a great client experience.

Listen to the full episode!

QUOTES

“The value of a receptionist is to provide a reception to a patient, whether over the phone or through email or in person. It’s literally to receive a person, to make them feel invited and cared for.”

If you’d like help training your admin and receptionist, or perhaps you’ve implemented a change in the past that hasn’t really stuck, come along to one of our Grow Your Clinic Workshops where we can spend two days together, workshopping a plan for sustainable change, for engaging your team in that change.

We’d love to work with you there.

And if you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. You can also send us your thoughts about this episode by emailing Jack at [email protected].

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

In this episode, Jack shares his insights on some of his recent readings on Stoicism, its practical applications, and how it can help us overcome the common challenges we encounter in our fast-paced lives.

QUOTES

“At dawn, when you have trouble getting out of bed, tell yourself, “I have to go to work every single day.” What do I have to complain of if I am going to do that which I was born for?”

-Marcus Aurelius, Roman Philosopher

“You get to curate the editorial of your life.”

“Within boundaries, there is freedom.”

MENTIONS

• Marcus Aurelius (Philosopher)
• Seneca (Philosopher)

SHOW NOTES

• [0:02:40.5]  Principles on Approaching Life with a Stoic View
• [0:03:01.3]  Principle #1: Don’t Waste Time
• [0:03:25.9]  Principle #2: Don’t Drown in Information
• [0:03:50.7]  Principle #3: Don’t Engage with Crap
• [0:04:40.1]  Principle #4: Use Technology Purposefully

Check out Clinic Mastery’s Grow Your Clinic Mini Course. It’s totally FREE! In this mini course, you’ll be learning about how to convert enquiries, improve your rebooking rates, and how to decrease cancellation.

Again, it’s totally FREE, so go check it out!

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. You can also send us your thoughts about this episode by emailing Jack at [email protected].

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

We sit down with Simon Taylor of Rehab Guru to discuss how you can use their app to create customized exercise prescriptions and how you can use it to reinforce your clinic’s brand to your clients. 

We also talk about integrations, the app’s advanced features, the importance of branding, and Simon’s career trajectory.

QUOTES

“You can be the best exercise prescriber on the planet, but if it’s done on just a piece of paper with a stick figure, the client might think that you don’t know what you’re talking about.”

“Branding and color could be seen as non-clinical or irrelevant, but I would emphasize to clinic owners that the client experience around branding really makes a difference to how patients perceive you.”

“If patients perceive you as an expert and enjoy the visual experience of your exercises, they’re probably more likely to adhere and more likely to get better outcomes.”

MENTIONS

• Rehab Guru (Website)
• Rehab Guru (Twitter)
• Gow My Clinic Mini Course (FREE!)

SHOW NOTES

• [0:00:52.8]  Getting to know Simon and his career trajectory
• [0:04:04.5]  The Power of Branding and Creating Customised Prescriptions in Rehab Guru
• [0:06:27.0]  How branding can affect treatment outcomes and patient adherence
• [0:08:45.1]  Rehab Guru accessibility and useability
• [0:10:22.4]  How to create customized prescriptions in Rehab Guru (and other features)
• [0:12:26.8]  Advanced features of Rehab Guru 
• [0:14:35.2]  Common mistakes in using Rehab Guru
• [0:15:57.1]  What’s next for Rehab Guru?
• [0:17:53.8]  Rehab Guru integrations
• [0:18:42.0]  Check out Rehab Guru online!
• [0:20:28.2]  Simon’s parting words of wisdom for the listeners

Check out Clinic Mastery’s Grow Your Clinic Mini Course. It’s totally FREE! In this mini course, you’ll be learning about how to convert enquiries, improve your rebooking rates, and how to decrease cancellations.

Again, it’s totally FREE, so go check it out!

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

This week on the podcast, Jack and Ben give some advice on how you can have a more productive week by creating an ideal schedule. They discuss the difference between an ideal week versus a default week and give some tips on how you can organize tasks better so that you can be a more effective business owner.

QUOTES

“Set your default diary up in a way that allows you to be most productive on the themes and locations that work for you.”

“What you say ‘yes’ to determines what you say ‘no’ to.”

MENTIONS

• iMoveU (podcast)

SHOW NOTES

• [0:01:46.3]  Ideal week VS Default week
• [0:04:05.9]  Defining the diary by using themes
• [0:05:47.8]  Defining the diary using locations
• [0:07:43.1]  How to transition from a ‘default week’ schedule to an ‘ideal week’ schedule
• [0:10:44.6]  The importance of listing down your tasks

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

David Bartholomeusz is a serial entrepreneur and stay at home super dad who spends more time volunteering than working on his businesses, and more time with his kids than he does volunteering. He is known for his work in behavioural economics and applied evolutionary psychology and excels in organic growth of communities both in the private and voluntary sectors.

David is married to Sarah Bartholomeusz, the Goddess of Governance. 

In this episode, we are going to learn about the science behind stress and burnout, the psychology of performance, and how you can hack your behavioral lattice. David also gives some practical advice and guidance on how to live your best life as a health professional in business.

QUOTES

“The entrepreneur has this blessing and this curse on them which is that when they see pain in their society or a dysfunction in the community, and they know they can figure out new ways to address old pains, they find themselves incapable of turning away from that.”

“The happiest life isn’t their best life. Their best life is where they’re extremely self-expressed by having an incredible impact on other human beings and experiencing that deep satisfaction.”

“If you feel like you’re burning out, that means that you are approaching a rite of passage or a crossroad in your life, and your subconscious is gearing you up for that, and that feels extremely uncomfortable.”

“Will power is good when you’re a teenager and you’re studying for an exam. But when you’ve got children, a practice, a partner and potentially an ex-partner, that’s too much! Willpower is not designed for that stuff. Systems and structures that allow us to develop habitual behaviors is what creates those long term, consistent, automatic choices that don’t require real power.”

“The whole body is driven by two things: pain and pleasure.”

MENTIONS

• 5 Simple Steps to Elevate Your Mind for Automatic Breakthrough Success

SHOW NOTES

• [0:04:33.2]  Defining the role of an entrepreneur
• [0:07:35.8]  Common challenges medical business owners encounter
• [0:13:16.4]  The value of having a mentor or coach
• [0:19:16.3]  What ‘burnout’ really means and the mental and physiological processes that happen when the body/mind experiences stress
• [0:24:07.7]  Why willpower is NOT enough for you to start a habit
• [0:26:49.1]  Creating environments that help us build good habits
• [0:27:56.9]  Hacking your behavioral lattice
• [0:35:12.6]  On overcoming burnout and the value of self-mastery
• [0:38:20.4]  The impact of one good habit
• [0:43:39.0]  Connect with David

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

The Wellness Accountant, Andy Wang, shares his thoughts on two of the most prominent books at the moment about personal finance and investing: Profit First and The Barefoot Investor.

We discuss the principles in these books, how business owners can apply it in managing their finances, and some common mistakes in managing your finances.

Check out the full episode!

QUOTES

“For a business owner, your income is scalable - it can fluctuate up and down.”

“Systems and cash flow matter in understanding your money.”

MENTIONS

• Profit First by Mike Michalowicz (book)
• The Barefoot Investor by Scott Pape (book)

CONNECT WITH ANDY

• Email

SHOW NOTES

• [0:01:15.4]  Catching up with Andy
• [0:02:13.7]  Andy’s take on The Barefoot Investor
• [0:05:00.5]  Difference between a wage earner and a business owner
• [0:07:19.7]  Having systems around money
• [0:08:50.3]  Andy’s take on Profit First
• [0:11:29.4]  Profit First principles for money management
• [0:14:10.3]  Common mistakes in money management and how to correct them
• [0:16:08.8]  Where Profit First went wrong
• [0:20:23.7]  Andy explains The Money Triangle
• [0:24:08.9]  The “Money Hold” Principle
• [0:26:23.0]  Connect with Andy

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!