Grow Your Clinic

Sarena Jones is a Clinical Occupational Therapist, Director at Allied Health Support Services, and Founder of the Australian Allied Health Awards. In this episode, Sarena talks about what inspired her to start her business and how she juggles being a parent, running a business, and being a professional.

We also explore her ‘give it a crack’ mentality and how that served her really well to make momentum happen in business and see where it goes by exploring her creative energy.

If you want to learn more, listen to the full episode!

SHOW NOTES

• [0:03:19.8]  Getting to know Sarena
• [0:08:16.8]  Some things that changed after Sarena had kids
• [0:13:49.1]  How Sarena works on her business without sacrificing family time
• [0:15:46.5]  The relationship between self-awareness and productivity
• [0:18:27.2]  About the Allied Health Support Services
• [0:21:19.9]  The evolution of the Australian Allied Health Awards
• [0:24:06.2]  What is the purpose of the Australian Allied Health Awards?
• [0:26:48.9]  Selection criteria for the Australian Allied Health Awards
• [0:30:05.9] The common denominator among high performance professionals
• [0:35:13.6]  Inspiring stories from winners of the Australian Allied Health Awards
• [0:38:57.1]  Sarena’s advice on how to be an award-winning health professional
• [0:40:54.6]  Connect with Sarena and get to know more about the Australian Allied Health Awards

QUOTES

“In business, you need to pivot all the time; you need to learn to adapt or else, you’re dead in the water.”

“If you can’t stop thinking about it, then you have to go and give it a crack.”

MENTIONS

• Allied Health Support Services
• Australian Allied Health Awards

CONNECT WITH SARENA

• Sarena’s email
• AAHA email

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

This week on the podcast, we sit down with the Co-Founder of the Lokko app, Joel Simpson, to talk about how Lokko can help simplify the recruitment process and help practitioners find work that fit their ideal schedule.

If you want to learn more, listen to the full episode!

SHOW NOTES

• [0:00:45.6]  Getting to know Joel Simpson
• [0:03:30.0]  Transition from being a clinic owner to owning a software company
• [0:05:23.6]  What it's like to own a software company without any programming background
• [0:06:46.9]  Healthcare recruitment statistics
• [0:09:25.5]  What is a 'locum'?
• [0:11:58.1]  Problems that practitioners face when finding their own locum
• [0:19:32.2]  Problems encountered by practice owners and how Lokko can help them with recruitment
• [0:24:56.3]  How to use Lokko effectively
• [0:27:11.8]  Get in touch with Joel and get to know more about Lokko

MENTIONS

• Lokko (LinkedIn)
• Lokko (site)

CONNECT WITH JOEL

• LinkedIn

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Most of us associate expertise with years of experience, but is it the years that makes a person a true master of his craft? Or is it the quality or type of experience he or she had throughout the years? Join us in this episode as Jack gives us a fresh perspective on what it takes to master your craft, to truly grow yourself and your business.

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

In this episode, Shelley Jacobson from Flexi Pillow talks about how we can enrich the client experience for our patients through the use of innovative products, how to maximize retail experience for patients, and how clinics can get the most out of their product suppliers.

Topics:
✅ How to get better at selling your products
✅ The benefits of having demo products for patients to try out
✅ How to present your products in the welcome room
✅ Creating a sales pitch
✅ Why Flexi Pillow is so great

And many more! Make sure to listen to the full episode.

MENTIONS

• Flexi Pillow (website)

CONNECT WITH SHELLEY

• LinkedIn

SHOW NOTES

• [0:01:48.5]  Getting to know Shelley
• [0:03:13.1]  About Flexi Pillow
• [0:04:40.8]  How health professionals can be effective in selling products
• [0:09:26.1]  How can clinics get the best out of their sales reps?
• [0:12:01.5]  Would it be beneficial to have demo products for patients to try out?
• [0:12:37.1]  Tips on how to present your products in welcome room spaces
• [0:13:59.6]  How to pitch products to clients
• [0:16:06.7]  What makes Flexi Pillow so great?
• [0:18:21.2]  Difference between memory foam and latex
• [0:21:48.5]  Get in touch with Shelley and Flexi Pillow!
• [0:22:49.5]  Final words of wisdom

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

LinkedIn is a very powerful tool for professionals to connect with like-minded people, grow your network, and grow your opportunities. And so for this episode, Jack is going to give some tips on how you can improve your LinkedIn profile and make it look more professional.

MENTIONS

• Jack’s LinkedIn

If you need more tips for improving your LinkedIn profile, you can contact Jack at [email protected], and he’ll be giving out specific tips on how you can improve your profile for the first six people who will reach out to him after this episode.

And if you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. You can also send us your thoughts about this episode by emailing Jack at [email protected].

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

In this episode, Jack coaches us on how to prioritize one-on-one meetings with your team, and the mindset shift that needs to happen to help you prioritize these meetings.

---------------------------------

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. You can also send us your thoughts about this episode by emailing Jack at [email protected].

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

In this episode, Jack talks about how we can get things done faster, and how multitasking can negatively impact our productivity, contrary to what most people believe.

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. You can also send us your thoughts about this episode by emailing Jack at [email protected].

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

We’re going to take a short break from our usual episodes, and listen as Jack briefs us on what’s coming this August at the Clinic Mastery Brisbane Workshop. Get to know the speakers, the topics and what you’re going to learn for the two days that you’re going to spend at the event.

If you want to learn more, go to this link, and make sure to reserve your ticket!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Adrian Perillo has 20 years experience developing and supporting businesses that are responding to the disruptive changes brought about by digital technology.

He has specialised on digital disruption in the Health Industry, having led both the Telstra Health Consumer division, and also the Medibank Consumer Products Portfolio.

In this episode, we talk about:
✅ How to navigate through big decisions
✅ Leading inspired team
✅ Aligning people with your vision
✅ Understanding clients’ needs
✅ Feedback mechanisms
✅ Daily and weekly routines
✅ How to use Medipass with other health apps
✅ Adrian’s career trajectory
✅ Creating a safe space for giving and receiving feedback

To know more about the topics, listen to the full episode!

QUOTES
“People want to align behind people they believe in through work they believe in.”

MENTIONS

• Medipass

CONNECT WITH ADRIAN

• LinkedIn
• Medipass Support Team (email)

SHOW NOTES

• [0:03:38.1]  How tech became part of Adrian’s life and passion
• [0:08:13.3]  Adrian’s mentors in life and in tech
• [0:10:15.0]  From business to hosting a radio show
• [0:13:10.3]  How writing a letter to your future self could help you cope with big changes in life
• [0:16:10.6]  Aligning the team with your vision
• [0:19:21.0]  Adrian’s career at Medibank and Telstra
• [0:21:50.3]  How to gauge the needs of your clients/consumers
• [0:24:50.9]  What is Medipass and the role it plays in the health industry
• [0:26:04.2]  How to use Medipass with other health apps
• [0:27:36.5]  What Medipass has done for clinics (client feedback)
• [0:29:49.7]  Daily routines and productivity tips
• [0:33:16.1]  When should we delegate tasks?
• [0:35:53.0]  Creating the right environment for receiving and giving feedback
• [0:40:01.3]  What the future looks like for Medipass
• [0:41:28.5]  Get to know more about Medipass!

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. You can also send us your thoughts about this episode by emailing Jack at [email protected].

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

In this episode, Ben talks about five areas you can improve and build a structure on to help grow your clinic in the long term.

SHOW NOTES

• [0:00:40.3]  Understanding how to use dashboards
• [0:01:24.6]  Rolling breakeven
• [0:02:05.0]  Structure for one-to-one meetings
• [0:02:43.1]  Scheduled fee increase
• [0:03:09.1]  Management/Treatment plans

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher. You can also send us your thoughts about this episode by emailing Jack at [email protected].

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!