Grow Your Clinic

Jason Smith is a dynamic business thought leader, serial entrepreneur, and healthcare professional in high demand. He founded the Back In Motion Health Group - Australia’s largest and fastest growing provider of physiotherapy and related services with more than 600 staff in 100+ locations.

In this episode, Jason lets us in on how he approaches organizations that need massive systemic change and how they were able to set up a system that not only makes them incredibly effective in their advocacy, but also helps expand their impact to more people.

If you want to learn more, listen to the full episode!

SHOW NOTES

• [0:00:46.8]  Getting to know Jason Smith
• [0:03:07.2]  Reading list and mentors
• [0:07:05.9]  Biggest challenges in leading or starting a business
• [0:08:42.8]  Lessons in leading an organization that needs a massive systemic change
• [0:11:03.0]  Jason talks about ‘distributed authority’ and how it has helped their organization change for the better
• [0:13:05.2]  How Jason keeps himself and his organization healthy
• [0:16:54.2]  About Jason’s foundation and what inspired him to start it
• [0:20:57.3]  What the SOS Foundation is all about and how you can contribute to their cause
• [0:23:10.4]  How the SOS Foundation is impacting communities in Australia
• [0:25:00.1]  How the SOS Foundation has impacted Jason’s personal life and the life of their volunteers
• [0:27:01.9]  On ‘poverty tourism’ and avoiding the ‘god’ complex
• [0:29:35.0]  Difference in leading a business versus leading a non-profit organization
• [0:31:45.7]  Know more about Jason and The SOS Foundation

QUOTES

“Next to choosing your life partner, who you choose as your mentor is one of the most critical decisions you’ll ever make.”

MENTIONS

• The Bible (book)
• Me, Myself and Bob by Phil Vischer (book)
• The Truth About Trust in Business by Vanessa Hall (book)
• SOS Health (site)

CONNECT WITH JASON

• Website
• LinkedIn
• Back in Motion (site)

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Can you believe it? There are only 43 days left before Christmas!

And in preparation for the upcoming Christmas season, we are going to share with you some tips on how you can transform and grow your clinic with marketing strategies that work best during the Christmas season.

Don’t get left behind and make sure you have the right strategies and systems in place to make this Christmas season a productive and impactful one. Check out the entire episode!

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If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

In the first part of the Scripting Series, we discussed about how scripts can improve client experience and encourage more sales. In the second part, we talked about how you can implement scripts into your current structure and how to sustain them for the long run.

We are now in the third and final part of the Scripting Series, and in this episode, Ben gives us some guidelines on how we can master the art of scripting and how we can continually develop our scripts overtime. He discusses some tips on how to improve your scripts and how good scripts can result to high quality care for patients.

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If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Dan Jones from Archies Footwear started as a Physiotherapist before deciding to become a full-time businessman. Now, he manages and owns Archies Footwear, one of the most well-loved brands among athletes and health experts.

In this episode, Dan takes us behind the scenes on how they’re able to develop excellent products and the strategies and business principles he and his team stands by that makes their company and product successful and cutting edge.

SHOW NOTES

• [0:00:49.6]  What are Archies Footwear?
• [0:01:27.1]  Rapid-fire questions: reading list, who inspires Dan, career choices when he was younger, motto Dan lives by
• [0:04:32.3]  How the term “thong” has gotten Dan in trouble with international customers
• [0:05:09.5]  How Dan got into Physiotherapy and what his journey was like
• [0:05:52.5]  Challenges Dan had to face during the early stages of Archies Footwear
• [0:08:30.5]  Becoming a full-time business owner
• [0:09:30.6]  Advice for people who are in the early part of creating a business
• [0:11:24.2]  How Archies Footwear has grown over the years
• [0:12:23.7]  Things to do right at the start of your business venture
• [0:14:16.2]  How to develop your products based on user feedback
• [0:15:29.8]  Learning from the best: What do clinics do well when it comes to stocking Archies Footwear?
• [0:17:23.1]  Adding value by recommending Archies Footwear (and other products you’re selling) to be a part of a patient’s treatment plan
• [0:19:44.1]  Dan’s advice on how clinic owners could provide more value to clients
• [0:21:21.2]  Know more about Archies Footwear!

QUOTES

“I’m not concerned about failure - I’m more concerned about not trying.”

“Coming up with an idea is the easiest part but the hardest part is everything that flows in between.”

CONNECT WITH DAN

• LinkedIn
• Archies Footwear’s LinkedIn

MENTIONS

• Wholesale website for Archies Footwear

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Scripting is one of the things that can definitely help turn your business around for the better. However, while most people think that implementing scripts is not for everyone, we will argue that maybe - just maybe - you just don’t have the right frameworks in place just yet.

For the second part of the scripting series, we’ll talk to you about how you can implement scripts successfully into your clinic, and ultimately, how you can sustain it for the long term.

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If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

For the next three episodes of our podcast, we’ll be going through a three-part series on Scripting  to be discussed by Clinic Mastery’s very own, Ben Lynch. And for the first part of this series, Ben talks about why you should consider using scripts in selling your products and services, and even in your client interactions.

In this episode, Ben debunks some myths about scripting (such as how it might make conversations less genuine) and lists some points on how scripts can improve your workflow and overall services.

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If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

In this episode, Dr. Jonathan Ramachenderan talks about the self-care lessons he has learned as a Palliative Care Doctor. Being exposed to chronically ill patients on a regular basis, this made him take a deeper look into his life and in what really matters in life. Dr. Jonathan now promotes self-care among allied health professionals and inspiring everyone to cultivate a “sense of impatience about the things you want to do in your life.”

SHOW NOTES

• [0:01:04.6]  Getting to know Jonathan
• [0:07:38.3]  Why self-care is vital for allied health professionals
• [0:15:13.4]  How to carve out time for self-care and why Jonathan does not believe in work-life balance
• [0:17:00.7]  Why you should plan holidays more often
• [0:18:45.2]  How thinking about death
• [0:20:42.0]  Follow Jonathan on his socials!

QUOTES

“Self-care is about replenishing energy. And in life, we have physical energy, mental energy, emotional energy, and spiritual energy, and self-care is this intentional process that you do everyday that replenishes you.”

CONNECT WITH JONATHAN

• Instagram
• Blog
• LinkedIn

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Damien Adler joins us on the podcast to talk about what makes an empowered health practice, and how new technologies and good habits help in creating an empowered clinic.

If you want to learn more, listen to the full episode!

SHOW NOTES

• [0:02:16.2]  Rapid fire questions for Damien
• [0:05:06.9]  What Damien is looking for in mentorship
• [0:07:03.7]  Getting to know Damien Adler
• [0:13:36.9]  What an ‘empowered health practice’ means
• [0:16:13.0]  Non-clinical elements that help drive great outcomes
• [0:18:36.7]  Creating robust processes in your clinic
• [0:20:24.1]  Why a minimal admin is important for an empowered health practice
• [0:29:38.7]  Work-life balance
• [0:32:19.8]  Why growth is important for empowerment
• [0:36:00.6]  The Six Elements of an Empowered Health Clinic (summary)
• [0:36:33.7]  Get to know more about Power Diary
• [0:38:21.6]  Damien’s parting words for the listeners

QUOTES

“There’s no such thing as stagnation - you’re either growing or dying.”

MENTIONS

• The E-Myth Revisited by Michael Gerber (book)

CONNECT WITH DAMIEN

• Power Diary (Practice Management Software)
• LinkedIn

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Emily Connett is a blogger and SEO expert who helps bloggers, business owners and web designers optimize their search engine rankings. Their company, Newcastle Creative Co., has worked with a wide range of business owners, from large coaching companies to local hairdressers. Newcastle Creative Co.’s biggest clientele are professionals and business owners in the healthcare industry.

If you want to learn more, listen to the full episode!

SHOW NOTES

• [0:01:02.2]  Rapid-fire questions for Emily
• [0:03:14.8]  Emily’s background and how she became an SEO expert
• [0:05:42.7]  Traffic stats of the Dossier Blog
• [0:06:24.8]  Is SEO dead?
• [0:07:20.6]  What SEO means
• [0:08:00.5]  Getting to know Google’s algorithm and how it works
• [0:09:09.1]  A word against ‘keyword stuffing’ and some of the worst SEO practices you should really stop doing
• [0:11:36.8]  On-going SEO vs. One-offs SEO
• [0:13:54.1]  SEO tips that clinic owners can do themselves
• [0:15:32.4]  What to blog on and how to write for your audience
• [0:19:45.7]  What makes local SEO different from regular SEO
• [0:21:06.6]  Tips to maximize the use of local SEOs
• [0:22:28.8]  Do we have control over the images that Google chooses to show in their search engine?
• [0:23:59.0]  What are meta descriptions and what do we use Yoast for?
• [0:26:16.4]  About Dossier’s SEO Challenge
• [0:27:29.9]  Learn more about the SEO challenge!

QUOTES

“Aside from showing good information, you must have a good website in general.”

“Each new post or page in your website is like a doorway for people to find you and get to know you more.”

MENTIONS

• Chase the Lion by Mark Batterson (book)
• Yoast (WP plugin)
• Newcastle Creative Co. (site)
• Newcastle Creative Co. SEO Challenge

CONNECT WITH EMILY

• [email protected]
• Dossier Blog (site)

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Since graduating at the end of 2011, Tyson went on a mission to create, manage and develop businesses to improve the health and performance of individuals and the public, and to also provide a supportive environment for practitioners to grow, excel and achieve their career goals.

From starting as a “one man show” in Correct Nutrition at the end of 2012, Tyson is now responsible for leading and managing the largest and most successful private practice dietetic company across Australia.

If you want to learn more, listen to the full episode!

SHOW NOTES

• [0:01:41.9]  Getting to know Tyson
• [0:07:59.8]  Tyson’s stint as a referee
• [0:08:47.5]  Motto in life
• [0:10:28.9]  Tyson talks about how Fuel Your Life started and where they are right now
• [0:15:22.8]  A day in the life of Tyson
• [0:18:07.8]  The purpose of Fuel Your Life
• [0:20:13.2]  What is Dietician Life?
• [0:25:11.7]  Tyson talks about having dinner with Gary Vee
• [0:28:38.9]  Lessons learned from Gary Vee
• [0:31:30.9]  Tyson’s advice to struggling practitioners and business people

QUOTES

“Growth in all ways, always.”

MENTIONS

• Gary Vaynerchuk
• Fuel Your Life (site)

ABOUT DIETITIAN LIFE

• Site
• Facebook
• YouTube
• Instagram
• Soundcloud
• Snapchat

CONNECT WITH TYSON

• LinkedIn
• Facebook

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!