Grow Your Clinic

Meredith Scott is a business leader and board member with over 30 years of extensive experience at one of the world’s leading Professional Services firms, Ernst & Young. She left the company in April 2018 and became the CEO of Opportunity International.

Opportunity International has one simple goal – to end poverty. And they do this by supporting microfinance organizations in developing countries such as in Indonesia, India, and The Philippines.

In this episode, Meredith shares to us some inspiring stories of how microfinancing has empowered underprivileged individuals in developing countries, and how it has helped bring families and communities out of poverty.

Check out the full episode!

SHOW NOTES

• [0:01:32.6]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, motto you live by
• [0:05:28.5]  Meredith’s journey from being a pre-school teacher to becoming the CEO of Opportunity International
• [0:12:01.5]  Meredith’s long experience in working with non-profit organizations
• [0:13:33.1]  About Opportunity International and what they do
• [0:18:24.6]  Why offer microfinance loans to women in developing countries?
• [0:21:56.9]  Why Opportunity International choose to support local microfinance organizations
• [0:28:31.9]  The reason why Opportunity gives microfinance loans instead of just giving people money
• [0:33:02.4]  Inspirational stories
• [0:38:11.3]  Know more about Opportunity International and how you can take part in the work that they do

MENTIONS

• The Mother and Child Project (book)

CONNECT WITH MEREDITH

• Opportunity International (website)
• LinkedIn

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Whether you’re a clinic owner looking to hire fresh talent, or a new graduate looking for exciting job opportunities and experiences, you may have thought about locuming.

In this episode, our guest Jack Williams from HealthLink’d, also an avid locum supporter, shares some of the lessons he’s learned on locuming and talks about how it can potentially help your clinic and personal career.

Check out the full episode to learn more!

SHOW NOTES

• [0:01:42.7]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, motto you live by
• [0:04:42.0]  What inspired Jack to be a physio
• [0:08:34.9]  Benefits of locuming for new graduates and health professionals
• [0:11:10.1]  Dealing with burnout as a practitioner and the average lifespan of physiotherapy as a profession
• [0:12:59.6]  How locuming extends the “lifespan” of physiotherapy
• [0:13:56.6]  Lessons learned from locuming and how it shapes your perspective as a practitioner
• [0:15:35.6]  Are locums commercially viable? Are there economic benefits to locums?
• [0:17:00.9]  Issues with team culture and locums
• [0:19:31.5]  Lessons learned from hosting a podcast
• [0:22:35.3]  Advice for clinic owners on mentoring new graduates
• [0:26:04.1]  Connect with Jack

MENTIONS

• The Selfish Gene by Richard Dawkins (book)
• HealthLink’d (podcast)

CONNECT WITH JACK

• LinkedIn
• Personal Contact: 0455-046-178

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Stephen King, Founder of Strength By Numbers, talks about the concept of data-driven healthcare and how the AxIT System can help you assess more accurately and help your clients get amazing outcomes. He also explains how data can help you improve your services and fees.

Ready for growth? Check out the full episode!

SHOW NOTES

• [0:02:16.2]  Rapid-fire questions: reading list, childhood aspiration, mentors, life motto or mantra
• [0:05:28.0]  About Stephen’s clinic and his company, Strength By Numbers
• [0:06:48.4]  What a clinician/business owner’s schedule looks like on a monthly basis
• [0:08:41.6]  About the AxIT System and how it came about
• [0:12:08.2]  Making data easier to use and understand in a clinical setting
• [0:13:14.1]  How data accuracy can affect your business
• [0:14:19.0]  How data helps improve client experience
• [0:15:51.6]  How can technology improve the ROI of clinics?
• [0:18:01.2]  Some case studies of the effect of data on business growth
• [0:19:22.3]  What is “meaningful data”?
• [0:20:25.9]  Normative and Comparative data
• [0:22:25.9]  How to make good use of the data you’ve gathered
• [0:25:46.9]  How clinic owners are using the AxIT System to improve the ROI of their clinic and client experience
• [0:28:17.4]  Know more about the AxIT System and Stephen King

QUOTES

“If you’re not measuring, then you’re guessing.”

MENTIONS

• Objections by Jeb Blount (book)

CONNECT WITH STEPHEN

• Strength By Numbers (site)
• 21st Century Physiotherapy (site)
• LinkedIn

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

In this episode, Jasmine Hulls talks about her story, from being an academic underdog to becoming the owner of an award winning physio clinic, the Physio Group South West. She talks about the challenges she had to face in starting her own clinic and why coaching and team building are key factors in moving your business forward.

Check out the full episode!


SHOW NOTES

• [0:01:38.8]  About Physio Group South West
• [0:02:52.4]  Rapid-fire questions: reading list, who inspires her, childhood inspiration, motto she lives by
• [0:06:56.3]  How Jasmine got into physio
• [0:09:10.0]  Why Jasmine doesn’t want to work in a private practice
• [0:13:01.3]  Overcoming insecurities and being more open to challenges
• [0:14:15.2]  Challenges and rewards of being a clinic owner and why she eventually decided to own a clinic
• [0:20:02.4]  Physio Group South West (and beyond)
• [0:24:09.6]  How Clinic Mastery changed Jasmine’s life
• [0:29:13.7]  Tangible impacts of coaching
• [0:31:16.0]  Team activities that increase team morale
• [0:33:30.7]  The cost of skipping team building activities
• [0:35:04.7]  Marketing keys to clinic growth
• [0:36:53.6]  Staying connected through social media
• [0:38:29.3]  Jasmine’s advice for her younger self
• [0:40:15.1]  Connect with Jasmine and her team

QUOTES

“Go in with curiosity.”

MENTIONS

• The Ideal Team Player by Pat Lecioni (book)

CONNECT WITH JASMINE

• LinkedIn
• Physio Group South West (site)
• Facebook
• Email

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

In this episode, we have a personal, coffee table conversation with Tristan White about how he deals with the challenges he faces in his business and family life. He shares about how he keeps team morale high, how he encourages himself and his team when things don’t go as planned, and the small acts or routines he does to keep himself on top of his many roles as a business owner, team leader, and family man.

SHOW NOTES

• [0:02:52.2]  Who inspires you and what impact have they made in your life?
• [0:05:35.7]  How Tristan applies the principle of ‘Think Big, Act Small’ in real life
• [0:10:41.0]  Tips on prioritizing tasks and goals
• [0:12:30.8]  How Tristan manages his inbox
• [0:14:55.3]  How to be the best leader for your executive team
• [0:16:48.9]  Small things that move the vision forward
• [0:18:39.7]  Certain triggers and desk reminders that keeps Tristan motivated
• [0:22:19.5]  About separating/blending work life and family life
• [0:24:44.8]  How to deal with conflict and confrontation at work
• [0:28:02.6]  Ways to keep the team morale high
• [0:31:28.0]  Advice to his younger self
• [0:34:45.1]  Connect with Tristan

MENTIONS

• Culture is Everything by Tristan White (book)
• Think Big, Act Small (with Tristan White) (podcast)

CONNECT WITH TRISTAN

• Site
• LinkedIn

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

In this episode, Jade Green talks about her journey to discovering her true passion and shares some insights on leading as a woman in the workplace.

Jade Green is the Founder of Business:Engineered, and helps entrepreneurs, business owners, coaches, consultants and speakers to become visible leaders in their industry and reverse engineer all aspects of their lives to ensure that they are not only building a successful business that they love, but also living the life of their dreams.

SHOW NOTES

• [0:01:07.3]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, life motto
• [0:05:41.0]  Jade’s experiences selling makeup and becoming a recruiter
• [0:09:26.7]  How Jade become a recruiter
• [0:11:21.8]  Jade’s journey to MindValley
• [0:14:42.9]  How Jade discovered her true passion
• [0:20:02.0]  Being a woman in a leadership position and what it means to be a woman with a strong masculine energy
• [0:25:22.3]  Connect with Jade

MENTIONS

• 12 Week Year by Brian Moran (book)
• What I Know For Sure by Oprah Winfrey (book)
• Conversations With God by Neale Walsch (book)

CONNECT WITH JADE

• Email
• LinkedIn
• Instagram

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

In this episode, Jack talks about one of the seven key elements to clinic mastery, and that is personal mastery. Jack shares his morning and evening rituals, and talks about how putting certain routines or rituals contributes to your own journey to clinic mastery.

QUOTES

“What happens in the personal domain dictates what happens in your external domain.”

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Robert Sztar is a Pharmacist and the Founder of Scripts For You, a pharmacy that puts client engagement at the forefront of their services and which uses new technologies to enhance their clients’ experience.

In this episode, Robert talks about how investing in new tech actually affects your branding and how it can improve client experience and set your business up for growth.

SHOW NOTES

• [0:01:44.4]  Getting to know Robert Sztar
• [0:02:20.9]  Rapid-fire questions: reading/audible list, who inspire you, childhood aspirations, life motto
• [0:06:27.8]  How Robert found his love for Pharmacy and how he started his own practice
• [0:09:43.4]  How to step out and just push through with your plans
• [0:11:09.9]  Technologies that enhances client experience in pharmacies
• [0:14:30.4]  How Robert and his team created a more personal experience for their clients
• [0:15:54.2]  The role of technologies in creating better client engagement
• [0:18:28.4]  What clients think about the improved client engagement
• [0:20:34.6]  How new tech and systems impacts your brand and credibility
• [0:24:55.0]  The impact of Robert’s tech journey to the medical and allied health community
• [0:28:24.6]  How Robert manages his role as a practitioner and a business owner
• [0:30:21.0]  Connect with Robert

QUOTES

“If you believe that the world can be different, you need to have the courage to go out and execute it.”

MENTIONS

• The Courage to Be Disliked by Ichiro Kishimi and Fumitake Koga (book)

CONNECT WITH ROBERT

• Website
• LinkedIn

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Sarah Moore from Eleven Media Lights joins us on this episode to talk about how you can use social media to elevate your business, reinforce your brand to your audience, and gain more clients. She also gives some tips on how to create video content, how to gain more followers, and what social media platforms you should use for your business.

Check out the full episode!

SHOW NOTES

• [0:01:06.4]  Connect with Sarah
• [0:01:44.0]  Rapid-fire questions: reading list, who inspires you, childhood aspirations, life motto
• [0:04:19.3]  The story behind Eleven Lights Media and how Sarah got into the media industry
• [0:09:50.4]  Creating content that elevates your business
• [0:12:05.1]  Common mistakes that people make when it comes to content creation
• [0:14:15.0]  Putting your brand into your content
• [0:17:31.3]  Sarah’s favorite online social platforms
• [0:20:06.9]  Why Sarah loves Instagram
• [0:22:43.0]  How to gain followers organically
• [0:27:19.5]  Tips for creating video content
• [0:30:00.9]  Get to know more about Sarah and her work

QUOTES

“These days, industries are very saturated, and I don’t mean that to be a negative thing. I just mean we have to find different ways to differentiate ourselves [in the market]. And I no longer believe that it’s about the things we offer, but rather who we are as a business.”

MENTIONS

• The Go Giver (book)

CONNECT WITH SARAH

• Instagram
• Eleven Lights Media (site)
• LinkedIn

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!

Rory Callaghan is a mentor, trainer, and facilitator at Entrepreneur Resorts, and he specializes in helping individuals develop a sustainable health and wellness based lifestyles. With a growing career, a business, and volunteer activities, Rory eventually found himself working for over 80 hours a week, burnt out, and unhappy. This pushed him to explore different ways of self-care and self-healing and through his experience and medical expertise, is now helping others to achieve a sense of well-being.

In this episode, Rory shares the rituals and routines that keeps him grounded and that helps him relieve stress. He also talks about the many ways you can de-stress and how it can benefit you, your personal life, career, and business.

Check out the full episode!

SHOW NOTES

• [0:00:56.1]  Rapid-fire questions: reading list, who inspires you, childhood aspirations
• [0:04:19.8]  What sparked Rory’s interest in becoming a physio
• [0:10:58.3]  Rory’s experience with burnout
• [0:14:05.5]  What is burnout?
• [0:15:40.1]  How Rory prevents burnout and the importance of community
• [0:19:24.1]  Why Rory moved to Bali and when he decided to move, fulfilling his vision board
• [0:24:06.2]  Rituals for self-care
• [0:29:22.6]  Rory’s advice for people who do not like routines and rituals
• [0:31:14.5]  Giving back to the community
• [0:35:03.0]  Connect with Rory

QUOTES

“I think my ego and my vision was the thing that really drove me to not listen to those symptoms [of burnout].”

“Money for me is just energy. It’s literally just learning to receive it, and then to give it as well.”

MENTIONS

• The Blinkist
• Daring Greatly by Brene Brown (The Blinkist)
• The Lean Startup by Eric Ries (The Blinkist)
• The Miracle Morning by Hal Elrod (The Blinkist)

CONNECT WITH RORY

• Website
• Instagram
• LinkedIn
• Facebook

If you like this episode of the Grow My Clinic podcast, please don't forget to like, share, comment, and give us your ratings on iTunes and Stitcher.

We appreciate your support and feedback!

If you found this episode valuable, please give us a thumbs up, share, comment, and give us your ratings on:

• iTunes - https://podcasts.apple.com/us/podcast/grow-your-clinic/id1332920944?mt=2
• Spotify - https://open.spotify.com/show/03nmt7gYDfeeOPV6qBmVTu
• Watch on YouTube - https://www.youtube.com/@clinicmastery

We appreciate your support and feedback!