You’ve probably heard the old adage “The Customer is Always Right”, but are customers always right?

In today's episode, we hear from Scott Callenius the president of Forever Green Landscaping Services, who has been in business for thirty years, and shares why the customers are not always right, what his perspective on it is, along with insight on leadership, growth, and personal development including:

• How Core Values have strengthened the company while weeding out employees who weren’t a fit.
• How Scott grew from a micromanager to a visionary leader the company needs him to be.
• Why he closed the residential division of his company and now focuses exclusively on HOAs.

See the full transcript at: http://landscapersguide.com/growing-from-micromanager-to-company-visionary/

More episodes, videos, show transcripts are at https://landscapersguide.com/podcast/

If you run a commercial landscape company and you’re marketing yourself like a residential company, bring your sales and marketing team to my paid virtual event: The Landscaper's Guide to Commercial Sales and Marketing on April 21st. Register at: https://landscapersguide.com/the-landscapers-guide-to-commercial-sales-marketing/