How I Work

My guest today is Dr Catriona Wallace, who is the Founder and CEO of high-profile FinTech and ASX Listed company Flamingo. Flamingo provides a Cognitive Virtual Assistant (Artificial Intelligence) called ‘ROSIE’ that helps Financial Services companies across the world improve online sales conversion rates and the better servicing of customers.

Based between NYC and Sydney, Dr Catriona Wallace is one of the world’s most cited experts on the Future of Customer Experience, Artificial Intelligence and Bot Strategy.

Catriona was recently named one of the AFR’s 100 Women of Influence and topped the Business and Entrepreneur category. Catriona also happens to be one of my most influential mentors and a really good friend.

We cover so much ground in this interview, including:

• The difference between being a CEO of a private company versus a publicly listed company - and why it requires a completely different skill set
• How Catriona became a "gun" salesperson
• Catriona’s secret to building rapport in sales meetings
• How she structures a typical one hour sales meeting
• How to build credibility quickly
• Catriona’s counterintuitive strategies for engaging prospects
• How to pack three week’s worth of clothes in a carry-on suitcase
• Catriona’s secret for getting over jet lag
• Why Catriona doesn’t believe in work-life balance
• How to build deep connections quickly when networking

And much more.

You can find Catriona at www.flamingo.ai, and also on Twitter and LinkedIn.

Visit amanthaimber.com/podcast for full show notes from all episodes.

Get in touch at [email protected]

If you are looking for more tips to improve the way you work, I write a short monthly newsletter that contains three cool things that I have discovered that help me work better, which range from interesting research findings through to gadgets I am loving. You can sign up for that at http://howiwork.co

See omnystudio.com/listener for privacy information.

This episode looks at performance reviews, and why it’s more important to have your team review their own performance.

Visit amanthaimber.com/podcast for full show notes from all episodes.

Get in touch at [email protected]

If you are looking for more tips to improve the way you work, I write a short monthly newsletter that contains three cool things that I have discovered that help me work better, which range from interesting research findings through to gadgets I am loving. You can sign up for that at http://howiwork.co

See omnystudio.com/listener for privacy information.

My guest today is Dan Pink. Dan is the author of six bestselling books, including Drive, A Whole New Mind, and his latest book "When: The Scientific Secrets of Perfect Timing", which has spent four months on the New York Times bestseller list. You might also be familiar with Dan through his TED talk about the surprising science of motivation, which has been viewed over 20 million times.

I am a big Dan Pink fan so I was very excited to be able to chat with him. I think he has such a knack for dissecting complex science and finding a way to make it not just accessible, but memorable and impactful for his readers.

We cover a bunch of things during this chat, including:

• How Dan works out whether an idea is great or whether it stinks
• How the idea behind his latest book "When" came to be
• The importance of the structure of a book, and Dan’s approach to mapping out a book’s structure
• Dan’s process for coming up with the title for a book or project
• How he came up with the title for Adam Grant’s bestselling book Give and Take
• Why Dan structures his work day into three distinct sections
• Why Dan isn’t a big believer in willpower
• How Dan constructs his working environment to make it easy to stay off digital distractions
• Dan’s approach to radically reducing the amount of emails he receives
• How Dan decides what to say yes to and what to say no to
• Dan’s approach for saying no politely
• Dan’s process for translating a book into a keynote speech
• Why Dan asks his wife to read his books out loud to him during the editing process

Find out more about Dan at danpink.com and subscribe to his newsletter right here. And you can check out his latest book When here.

For comprehensive show notes on this episode, go to: https://www.amanthaimber.com/podcast

Get in touch at [email protected]

If you are looking for more tips to improve the way you work, I write a short monthly newsletter that contains three cool things that I have discovered that help me work better, which range from interesting research findings through to gadgets I am loving. You can sign up for that at http://howiwork.co

See omnystudio.com/listener for privacy information.

My favourite tip from my chat with Janine Allis was how she structures her working week with some very interesting rules.

You can find the full interview here: https://www.amanthaimber.com/blog/janine-allis-on-her-rules-for-the-work-week-her-trick-for-making-email

If you are looking for more tips to improve the way you work, I write a short monthly newsletter that contains three cool things that I have discovered that help me work better, which range from interesting research findings through to gadgets I am loving. You can sign up for that at http://howiwork.co

Visit amanthaimber.com/podcast for full show notes from all episodes.

Get in touch at [email protected]

See omnystudio.com/listener for privacy information.

My guest today is Dr Jason Fox. I’ve known Jason for the best part of a decade. Like me, he is a scientist at heart and has a bias for strategies that are grounded in research. Jason travels the world helping leaders from companies such as Microsoft, Salesforce, McDonalds, and Toyota in the area of motivation design. Jason is also the bestselling author of The Game Changer and How to Lead a Quest, and in 2016 was awarded Keynote Speaker of the Year.

Something I really like about how Jason organises his working life is that he thinks a lot about rhythms and rituals. In this chat, we talk about many of the ones he has incorporated into his life, from his daily rituals through to weekly, monthly, quarterly and annually.

Here are some of the other things we cover in this chat:

• Why he picks a one-word theme at the beginning of every year, and his process for picking one
• Why Jason and his partner Kim track progress against their “fulfilment factors” - and how to identify your own fulfilment factors
• Jason’s process for making small versus big decisions
• Jason’s daily, weekly, quarterly and annual rhythms and rituals for work
• Jason’s morning routine
• Gratitude Calendars and how Jason uses one
• How Jason uses his time on planes
• Jason’s experiments into how to make email more bearable
• Jason’s strategy for saying "no" politely
• Jason’s process for reading non-fiction books

Find Jason at drjasonfox.com and you can subscribe to his muse letter at drjasonfox.com/ahoy. And you can listen to Jason’s podcast The Cleverness at drjasonfox.com/podcast

For comprehensive show notes on this episode, go to: https://www.amanthaimber.com/podcast

Get in touch at [email protected]

If you are looking for more tips to improve the way you work, I write a short monthly newsletter that contains three cool things that I have discovered that help me work better, which range from interesting research findings through to gadgets I am loving. You can sign up for that at http://howiwork.co

See omnystudio.com/listener for privacy information.

My favourite tip from my chat with Amanda Palmer was how she has three basic benchmarks or rituals that she uses to check in with herself about how she is going.

You can find the full interview here.

If you are looking for more tips to improve the way you work, I write a short monthly newsletter that contains three cool things that I have discovered that help me work better, which range from interesting research findings through to gadgets I am loving. You can sign up for that at http://howiwork.co

Visit amanthaimber.com/podcast for full show notes from all episodes.

Get in touch at [email protected]

See omnystudio.com/listener for privacy information.

This episode looks at three simple changes managers can make to help their team’s productivity skyrocket.

Visit amanthaimber.com/podcast for full show notes from all episodes.

Get in touch at [email protected]

If you are looking for more tips to improve the way you work, I write a short monthly newsletter that contains three cool things that I have discovered that help me work better, which range from interesting research findings through to gadgets I am loving. You can sign up for that at http://howiwork.co

See omnystudio.com/listener for privacy information.

My guest today is Jake Knapp. Jake spent the last 10 years at Google and Google Ventures where he created the Design Sprint, which is a method for building and testing a prototype in five days. He then went on and wrote a book about the process, called Sprint, which was a New York Times bestseller. He recently wrote another book called Make Time, which I mentioned on a previous episode. I personally loved Make Time, which is all about strategies to help make time for doing your most important work and really getting the most out of each day.

I was so excited to have Jake on the show, as I’ve followed his work for several years. What I particularly loved about this chat was how practical Jake is in his strategies and how he applied them during his time at Google. Now I should warn you that this chat somehow ended up starting with a story about a near-death experience - but don’t worry, it gets more upbeat from there!

We cover a whole lot of things, including:

• How a near death experience lead to Jake becoming a self-confessed “time dork"
• Jake’s number one tip for creating a great day
• Why Jake hates the traditional to-do list
• How Jake created a distraction free phone - and how it changed his life
• The importance of boredom
• How to take back control of your calendar
• How Jake managed his calendar at Google Ventures
• How Jake approaches his email
• Being productive versus being purposeful
• Why you need to be prepared to let little bad things happen in the pursuit of using time well

Find out more about Jake at https://jakeknapp.com/ and get a copy of Make Time here. You can also listen to Jake’s awesome podcast, the Product Breakfast Club.

For comprehensive show notes on this episode, go to: https://www.amanthaimber.com/podcast

Get in touch at [email protected]

If you are looking for more tips to improve the way you work, I write a short monthly newsletter that contains three cool things that I have discovered that help me work better, which range from interesting research findings through to gadgets I am loving. You can sign up for that at http://howiwork.co

See omnystudio.com/listener for privacy information.

My favourite tip from my chat with Dom Price was the strategy he used to eliminate a tonne of meetings from his diary.

You can find the full interview here: https://www.amanthaimber.com/blog/atlassian-s-dom-price-on-how-he-uses-imposter-syndrome-to-his-advantage

If you are looking for more tips to improve the way you work, I write a short monthly newsletter that contains three cool things that I have discovered that help me work better, which range from interesting research findings through to gadgets I am loving. You can sign up for that at http://howiwork.co

Visit amanthaimber.com/podcast for full show notes from all episodes.

Get in touch at [email protected]

See omnystudio.com/listener for privacy information.

This mini-episode will help you re-think the seemingly innocuous "out of office" auto-responder and make yours be impactful and memorable.

Visit amanthaimber.com/podcast for full show notes from all episodes.

Get in touch at [email protected] 

See omnystudio.com/listener for privacy information.