Remarkable Results Radio Podcast

How Manufacturers Are Supporting Auto Repair Professionals [RR 1017]


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Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network
John Hanighen shares insights on Cloyes' recent acquisitions and their strategy to diversify product offerings, particularly in the electric vehicle market. He highlights the need for continuous learning and better perception of service professionals. The episode underscores the significance of collaboration among industry stakeholders and the role of manufacturers in supporting ongoing education and training for service professionals.
John Hanighen, CEO at Cloyes Gear and Products. Listen to John’s other episodes HERE
Show Notes
  • Cloyes Shop Masters: https://cloyes.com/shop-masters/
  • John's Role as CEO (00:01:53)
  • Support for Service Professionals (00:02:46)
  • Team Building and Leadership Insights (00:04:43)
  • Diversifying Cloyes Product Offerings (00:06:05)
  • Involvement in Education and Scholarships (00:07:25)
  • Celebrating Mort Schwartz's Legacy (00:08:02)
  • Training Portal Launch (00:11:12)
  • The Importance of Service Professionals (00:14:50)
  • Future of Training and Education (00:19:11)
  • The Importance of Pride in the Industry (00:20:02)
  • Understanding EV Batteries (00:20:39)
  • ADAS and Repair Challenges (00:20:45)
  • The Knowledge Gap in Repairs (00:21:01)
  • Continuing Education in the Industry (00:22:28)
  • Statistics on Certification Benefits (00:22:59)
  • Supply Chain Challenges (00:24:08)
  • Automation in Ports (00:25:21)
  • Labor Concerns with Automation (00:27:23)
  • Manufacturers and Service Professionals (00:28:55)
  • Shop Masters Program (00:30:00)
  • Collaboration with Industry Leaders (00:30:32)
  • New Partnerships in Education (00:31:27)

  • Thanks to our Partners, AAPEX, NAPA TRACS, and Automotive Management Network
    Set your sights on Las Vegas in 2025. Mark your calendar now … November 4th-6th, 2025. AAPEX - Now more than ever. https://www.aapexshow.com/
    NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/
    Get ready to grow your business with the Automotive Management Network: Find on the Web at http://AftermarketManagementNetwork.com for information that can help you move your business ahead and for the free and informative http://LaborRateTracker.com
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    The Aftermarket Radio Networkhttps://aftermarketradionetwork.com/
    Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
    Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
    Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
    The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
    The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/
    Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm/
     
     
     
     
     
     
     
     
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