HR Leaders

How to Balance AI and Human Touch in Talent Acquisition


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In this episode of the HR Leaders Podcast, we’re joined by Seán Delea, Senior Manager of Talent Acquisition at Greenhouse Software. Sean breaks down how Greenhouse is rethinking the recruiting experience with the help of AI, without losing the human touch.

From AI-generated scorecards to candidate personalization via “My Greenhouse,” Sean explains how recruiters can manage a 121% spike in applications without being overwhelmed. He also shares his own journey from Cork to leading Greenhouse’s global recruiting, and what makes their ATS stand out in a crowded space.


🎓 In this episode, Sean discusses:

  1. Why human oversight is still essential despite automation
  2. How AI-generated scorecards and interview questions streamline hiring
  3. How “My Greenhouse” personalizes the application journey for candidates
  4. The real impact of a 121% increase in applications and how AI helps manage it
  5. Why Greenhouse’s ATS prioritizes candidate experience alongside recruiter efficiency


🙏‍ Thanks you to our series partner - Greenhouse.


Get measurably better at hiring with smarter, more efficient solutions – powered by built-in AI: https://www.greenhouse.com/

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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HR LeadersBy Chris Rainey

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