Key Points From This Episode:

• Why employees avoid responsibility and how to shift their mindset
• How shielding staff from consequences actually stunts their growth
• The surprising link between school systems and weak problem-solving skills
• Why “C” students often make better entrepreneurs than “A” students
• How to let go of control and trust your team to step up
• The ego trap: Are you solving problems for your team’s benefit...or yours?
• How to create a culture of ownership without overwhelming your staff

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