Lesson 2: Defining Done

Before you ever start a delegation conversation with an employee, it’s essential to define what done looks like. Use time, cost, and quality to frame success.

Key Points

Defining done starts with the manager, before any conversation with an employee.

Healthy discussion, negotiation, and innovation comes after you define what done looks like.

Clarity on time, cost, and quality are essential when determining what done looks like.

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Related Episodes

Effective Delegation of Authority, with Hassan Osman (episode 413)

How to Define a Role, with Pat Griffin (episode 517)

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