What makes for a good apology? Jordana shares a story about offering an insincere apology, leading to some practical tips from Dr. Naomi for how to craft an apology that counts. An emailer writes in to ask if she should confront a coworker after feeling humiliated by his thoughtless gift-exchange present. Hot off the heels of the Vanderpump Rules three-part reunion, they answer a Betchicist question about the level of vitriol directed at the perpetrators of the Scandoval affair. Why do we react so passionately after someone cheats? And to what degree can you speak up on behalf of a friend who was cheated on? A listener asks for help with setting intentions to deal with a neighbor who is constantly playing music. Finally, they rate a pair of Triggered submissions involving an annoying texter, and a group chat gone-rogue.

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