Most service designers will say that their goal is to design solutions that have a natural fit in people's lives.

Because those are the solutions that will be embraced by the users and thus make the impact we're seeking to create.

One challenge you probably already have faced is that as a service designer you always come in as an outsider.

Usually at the start of a project you know very little about the local context, culture or environment.

Even if you're designing something which is close by like a service for the internal department next door.

So designing a solution that fits is not easy.

Of course doing good design research helps. But that's not enough.

You need something else to make sure your solution fits into the context.

In this episode Priyam Sharda shares what that is.

I invite you to listen to the stories Priyam shares and think about how the lessons translate to your world.

Think you'll be surprised how many parallels you'll be able to find.

--- [ GUIDE ] -—

00:00 Welcome to episode 113

02:10 Who is Priyam

03:10 60 second rapid fire

05:30 Designing better health care

09:00 Partnerships are the secret

15:00 Challenging the narrative

18:00 The response to design

20:30 Enabling the enablers

26:00 Scaling services

33:15 Be part of the transformation

36:30 Just do what works

43:15 Redefining results

47:00 Get in touch with Priyam

47:30 Final thoughts

--- [ LINKS ] ---

* https://www.linkedin.com/in/priyamsharda/

* https://scopeimpact.fi/

* https://www.theoryofchange.org/what-is-theory-of-change/

--- [ MORE ] ---

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