Most feedback fails not because it’s wrong — but because it triggers defensiveness.

⁠Buy the book Let's Talk: Make Effective Feedback Your Superpower by Therese Huston⁠

In this episode, cognitive scientist and author Therese Huston joins Kwame Christian to reveal the brain science behind effective, non-threatening feedback. You’ll learn why even well-meaning feedback can backfire, how to prevent emotional resistance before it starts, and what most managers get completely wrong when delivering hard truths.

Whether you're a leader avoiding uncomfortable conversations or someone who wants to build a culture of trust, this episode gives you practical, research-backed tools to speak up without sparking conflict. Discover the subtle shifts — from leading with listening to stating your intentions — that make feedback land with clarity and care.

🔍 You’ll learn:

Why your brain sees feedback as a threat — and how to override it

The “Jedi” feedback move that instantly lowers defenses

What to say before criticism to avoid sounding like an enemy

Why silence makes things worse — and how to break it safely

Connect with Dr. Therese Huston

⁠theresehuston.com⁠

⁠Buy the Book - Sharp - 14 Simple Ways to Improve Your Life with Brain Science⁠

⁠Follow Therese on LinkedIn⁠

Contact ANI

⁠⁠⁠⁠⁠Request A Customized Workshop For Your Company⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠Follow Kwame Christian on LinkedIn⁠⁠⁠⁠⁠

⁠⁠negotiateanything.com⁠⁠⁠⁠⁠⁠⁠⁠⁠

⁠⁠⁠⁠⁠Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!