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 In this episode of Property Management Success, host Tony Cline welcomes Karen Jordan of HBR Rentals for a masterclass in intentional growth, remote team leadership, and process optimization. 🌍💼 

Karen shares her journey from solo operator to leading a fully remote team, why community engagement still matters, how she implements accountability across departments, and why a public scorecard became a game-changer for transparency and owner trust. 

Whether you’re just starting out or scaling up, Karen’s insights offer powerful takeaways to strengthen your property management business from the inside out! 🏡📈

visit pmsuccess.com for more value packed property management related information or to hire Tony as your property management coach.