Service Design Show

How to harvest the power of a professional community / Natalie Kuhn / Circle #03


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As a service designer you never stop learning.
But as you may have noticed already textbooks will only get you so far.
Pretty quickly you'll want to discuss details and nuances of our practice that aren't easily captured in traditional literature.
So how do you continue developing your skills once you reach that point?
In the old days you would join a guild. The bakers, blacksmiths or brewers.
Today these guilds are more commonly known as professional learning communities.
These communities offer you the opportunity to learn from others, find support and provide the space to reflect on your work.
But a community doesn't magically appear right in front of you.
So in this episode you're going to hear how and where you can find a community where you feel at home.
--- [ GUIDE ] -—
00:00 Welcome to the Show
03:00 Who is Natalie
04:15 What is a community
09:45 The limits of online
14:15 Growing through engagement
16:00 Starting a community
23:45 The importance of ownership
25:45 Longevity of communities
31:15 The catalysts
34:45 Enabling interaction
39:15 Trust and vulnerability
42:15 Deep versus wide
46:00 Closing thoughts
--- [ CIRLCE ] -—
Join our community our in-house service design professionals at the Circle.
https://www.servicedesignshow.com/circle/
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