Early on as a practice owner, I remember how nervous I was to work with patients on my own. Sometimes I was worried about whether or not I would be able to solve their clinical problem, and that uncertainty found its way into how I would pitch my clinical plan to my new patients. My own lack of confidence then led to only seeing patients for one session because they would cancel their follow up or not show up. At the time, I felt like it was me and that maybe I wasn't a good enough clinician to do this on my own.

What I have since discovered is that it's not me that's the problem. The problem also wasn't whether I was the best clinician or not. The problem was that I didn't have a clear workflow I would take my patients through or present confidently and I didn't set proper expectations with the people I was working with.

Now, no matter what kind of work I am doing, I follow what I've decided to call my 3x3 Method to help with keeping clients and keeping them coming back.

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MUSIC: We Are The Best Team! by WinnieTheMoog Link: https://filmmusic.io/song/6235-we-are-the-best-team- License: http://creativecommons.org/licenses/by/4.0/