Paul Nadeau is a highly decorated former police detective, hostage negotiator and international peacekeeper.  He shares the story of how a terrorist saved his life, and why the cost of not listening can be fatal. Learn how to ask the right questions and build rapport. Paul says that at the core, hostage negotiation and crisis negotiation is listening. Opening a space for them to speak and making people feel heard. Learn how Paul was able to truly connect with a man who terrified his other police colleagues. By asking people to speak and really listening - Paul has learnt that people are more like us than they are different. Listen for Free

Paul Nadeau is a highly decorated former police detective, hostage negotiator and international peacekeeper. He shares the story of how a terrorist saved his life, and why the cost of not listening can be fatal. Learn how to ask the right questions and build rapport. Paul says that at the core, hostage negotiation and crisis negotiation is listening. Opening a space for them to speak and making people feel heard. Learn how Paul was able to truly connect with a man who terrified his other police colleagues. By asking people to speak and really listening - Paul has learnt that people are more like us than they are different. Listen for Free

Paul Nadeau is a highly decorated former police detective, hostage negotiator and international peacekeeper.&nbsp; He shares the story of how a terrorist saved his life, and why the cost of not listening can be fatal. Learn how to ask the right questions and build rapport. Paul says that at the core, hostage negotiation and crisis negotiation is listening. Opening a space for them to speak and making people feel heard. Learn how Paul was able to truly connect with a man who terrified his other police colleagues. By asking people to speak and really listening - Paul has learnt that people are more like us than they are different. Listen for Free

How to listen for difference rather similarities

The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us has had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen.

We feel frustrated, isolated and confused because we aren't heard.

As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk.

Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion.

This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations.

This podcast is about creating practical tips and techniques to improve your daily listening.

Listen for free

Business

Careers

Management

The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us has had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen. We feel frustrated, isolated and confused because we aren't heard. As a speaker, it takes absolutely no training to notice when someone isn't listening - they're distracted, they interrupt or drift away as you talk. Yet the opposite is also true, without any training in how to listen we struggle to stay connected with the speaker and the discussion. This results in unproductive workplaces where people fight to be heard and need to repeat themselves constantly, send emails to confirm what they said and then have follow-up meetings to ensure what was said was actually heard by those in the meeting. It's a downward spiral that drains energy from every conversation and reduces the productivity of organisations. This podcast is about creating practical tips and techniques to improve your daily listening. Listen for free

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How to listen for difference rather similarities

How to listen for difference rather similarities

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