In this episode, I chat with Verne Harnish. Verne is the founder of the world-renowned Entrepreneurs' Organization (EO), with over 11,000 members worldwide. He is also founder and CEO of Gazelles, a global executive education and coaching company with over 180 partners on six continents. Verne has spent the past three decades helping companies scale-up.

In today’s episode, we chat about:

▪ The 4 key elements that determine why some businesses make it and others fail

▪ Why you should never make a decision alone

▪ Ways dentists can compete and scale in a competitive market

▪ Expert customer service tips

▪ Finding ways to scale when you love your own craft

▪ Why you need a daily huddle