HR Coffee Time

Do you shudder at the idea of having to look at data and analyse it, even though you know data analytics is a valuable skill that will help your HR career? Or, perhaps you’re comfortable with data, but are frustrated that your colleagues can’t seem to get to grips with it.

This episode of HR Coffee time is here to help, as HR Career Coach Fay Wallis is joined by Angela Moyle, Chief of Staff from HR software business, elementsuite. Angela takes things back to basics - to demystify data and build your confidence at using it to have an impact at work.

[01:30] An introduction to Angela Moyle

[03:15] Why data is so important for HR and People professionals

[04:43] Angela shares examples of how her clients have used data to drive behavioural change and business success

[07:36] Fay provides an example of her own experience with data in her HR Career

[09:09] Angela offers advice on how to get started with using data at work

[12:11] Which KPIs to focus on and how to use them within your organisation

• Angela’s HR Data insights guide (free for HR Coffee Time listeners)

[16:08] The benefits of benchmarking

[17:41] Angela offers suggestions on how to get your HR dashboard up and running

[21:56] The difference between an HRIS system and Excel

[26:01] Angela shares her book recommendation – Information is Beautiful by David Mccandless

(Disclosure: this book link is an affiliate link which means Fay will earn a small

commission from Amazon if you choose to purchase the book using it)

[27:45] How to connect with Angela

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Video: how to rate & review HR Coffee Time on Apple Podcasts
• Angela’s HR Data insights guide (free for HR Coffee Time listeners)
• Connect with Angela on LinkedIn
• elementsuite’s website

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

The Johari Window is a great tool to help you develop and grow in your HR career. In this episode of HR Coffee Time, career coach Fay Wallis talks you through how to use it to learn more about yourself and identify your hidden strengths and areas for development. It’s the first in a series of episodes focused on gaining feedback to enhance your career.

[03:53] An introduction to the Johari Window

[05:59] Fay encourages you to try using the Johari Window model during the episode, using her free template

[06:29] The bottom left quadrant – The ‘hidden/façade’ area

[09:42] Fay gives an example of something that had been in her ‘hidden area’ – anxiety. She refers back to episode 9 - Understanding & supporting mental health at work, with Danielle Bridge

[11:12] The top right quadrant – the ‘you don’t know but others do’ area

• Fay shares an article about ableist language by Lydia X Z Brown

[14:18] Fay offers an example of something that would previously have been in her ‘you don’t know but others do’ area

[17:33] The importance of our feedback for identifying our strengths and developmental

areas

[19:03] Fay shares two simple questions to use when seeking feedback (as taught to her by Charlie Warshawski, who was a guest in episode 53)

[21:09] Another useful model for self-reflection and to use with teams is covered in episode 35 - Helping teams thrive with personal user manuals

[21:43] The final quadrant – the ‘unknown’ area

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Video: how to rate & review HR Coffee Time on Apple Podcasts
• Fay’s Johari Window free downloadable template

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Whether you’re experienced at handling collective consultations for redundancies, or it’s something you’ve never had to do before – this episode is packed full of advice to help.

HR Career Coach Fay Wallis is joined by Pete Colby, Director & Lead Mediator of Pragmatism, who shares his experience and advice for doing a great job in what can be a very challenging time.

[01:25] An introduction to Pete Colby

[01:52] The development of Pete’s business ‘Pragmatism’

[05:44] Understanding redundancy and the effects it can have

[07:28] Pete explains what consultation really means

[09:09] Pete shares his personal experience of making large-scale redundancies

[15:00] How to ensure you are having a genuine consultation

[20:23] Pete offers advice when handling a large number of redundancies

[24:03] Why preparation is always key

[25:48] Fay mentions Pete’s series of YouTube videos that share more of his redundancy consultation tips

[26:28] Pete shares his book recommendation - Getting to Yes: Negotiating an Agreement Without Giving In by Roger Fisher and William URY

(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)

[27:21] Fay and Pete talk more about Pete’s mediation training course

[29:11] How to connect with Pete

[30:25] Fay refers to previous episodes based on handling redundancy:

• Episode 2: Handling redundancies (of less than 20 people) with confidence with Julie Jones
• Episode 27: Getting unstuck after redundancy, with Sarah Archer
• Episode 38: Redundancy – why losing a job feels so hard & how to help, with Emma Tomes

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Video: how to rate & review HR Coffee Time on Apple Podcasts
• Connect with Pete on LinkedIn
• Pete's Website: Pragmatism

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

If you’re worried about a colleague’s drinking (or your own drinking), it can be hard to know what to do.

In this episode of HR Coffee Time, Career Coach Fay Wallis is joined by the Founder of Choose Sunrise, Janet Hadley, who shares her experience and expertise.

[00:00] Further information on Fay’s group coaching programme ‘Inspiring HR’

[02:40] An introduction to Janet Hadley

[02:56] Janet shares the story behind her business – ‘Choose Sunrise’

[07:38] Janet talks in more depth about her husband’s battle with a brain tumour

[10:27] Signs that may indicate struggles with alcohol

[11:47] How alcohol can be a vicious cycle for your mental health

[14:48] Fay refers back to previous episodes based on stress, anxiety and resilience:

• Episode 10: Tackling stress & building resilience
• Episode 43: The one thing that will boost your resilience throughout your HR career
• Episode 52: Two ideas to help you bounce back from a tough day at work

[21:43] Janet shares advice on how to have a sensitive conversation with someone who is struggling with alcohol

[24:48] Fay refers to episode 48: How to support your colleagues with bereavement at work

[31:48] Implementing conversations around alcohol for HR and people professionals within the workplace

[37:07] Janet’s book recommendation - Alcohol Explained by William Porter

(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using them)

[38:06] How to connect with Janet

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Video: how to rate & review HR Coffee Time on Apple Podcasts
• Inspiring HR’
• Connect with Janet on LinkedIn

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

In this episode of HR Coffee Time; Career Coach Fay Wallis, delves deeper into the creation of Bright Sky Career Coaching and all of the many different ways their services can help you have a successful and fulfilling HR career.

[02:33] The progression of Bright Sky Career Coaching to specialise in supporting HR &

People professionals with their careers

[04:53] Fay shares her career story

[08:15] The beginning and growth of Bright Sky Carer Coaching

[13:01] The three core values of Bright Sky Career Coaching – empathy, expertise & empowerment

[12:34] How to use LinkedIn effectively: Power up your LinkedIn profile - Fay’s online course

[15:37] The development of The Essential HR Planner

[18:06] Why Fay started the 'HR Coffee Time Podcast'

[19:19] Further information on Fay’s group coaching programme ‘Inspiring HR’

[21:59] Bright Sky’s interview coaching service explained

• STAR technique – Fay refers to episode 50: How to impress in a competency-based interview & get your ideal job

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Video: how to rate & review HR Coffee Time on Apple Podcasts
• Power up your LinkedIn Profile – online course
• Inspiring HR’

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

As an HR or People professional, coaching skills are a fantastic thing to have in your personal toolkit to help you thrive at work and get the results you're looking for.

In this episode of HR Coffee Time, Career Coach Fay Wallis is joined by Charlie Warshawski - Coach trainer from Love your Coaching. Charlie talks through what coaching skills are, why they can help your HR career, how to develop them and how to choose a coach training provider if you decide to take the plunge and undertake some coach training.

[02:41] An introduction to Charlie Warshawski

[04:30] Charlie explains what coaching skills are

[08:38] How coaching skills can be beneficial in your HR profession

[15:01] Why coaching skills can benefit the whole HR department

[17:48] Charlie offers tips and advice on how to develop coaching skills

• Review your current coaching skills
• Talk to a coach to further your knowledge
• Experience coaching first-hand as a coachee

[20:16] Charlie explains how you could assess your questioning skills

[23:15] Fay refers to both episode 38: Redundancy – why losing a job feels so hard & how to help & episode 48: How to support your colleagues with bereavement at work for a greater understanding of being empathetic

[28:56] Charlie shares his advice on choosing the right coaching qualification for yourself

• Charlie’s article explaining the different coaching training options: Which coaching qualification to choose? It’s a minefield

[31:40] Fay talks through the different accrediting coaching bodies – the Association for Coaching, the ICF and the EMCC

[35:48] Charlie’s book recommendations:

• Thinking, Fast and Slow by Daniel Kahneman
• Time To Think by Nancy Kline
• Factfulness by Hans Rosling

(Disclosure: these book links are affiliate links which means Fay will earn a small commission from Amazon if you choose to purchase the book using them).

[38:26] How to connect with Charlie

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Video: how to rate & review HR Coffee Time on Apple Podcasts
• Charlie’s website: Love Your Coaching
• Fay’s article: How to become a career coach

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Do you ever have one of those days, where it all feels a bit too much? Having a tough day at work doesn't have to ruin your evening or the rest of your week. Having strategies in place can make all the difference.

In this episode of HR Coffee Time, Career Coach, Fay Wallis shares two ideas to help you bounce back.

[01:32] More information regarding Fay’s next group coaching programme ‘Inspiring HR’

[03:47] Fay recommends: “Why has nobody told me this before?” by Dr Julie Smith (Disclosure: this is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)

[04:18] The first idea – name or label your emotions

[06:05] Fay shares 2 different tools which may help you label your emotions:

• The Feelings Wheel (free download via Calm)
• The Mood Meter (by Light&Salt on Etsy)
• The Mood Meter (by Light&Salt on Instagram)

[12:53] The second idea - learning what strategies help you to feel better when you've had a tough day, and putting them into action

[13:50] Fay encourages you to take a moment to identify what helps you to feel better when you are feeling low

[15:01] Fay refers to episode 10: Tackling stress & building resilience

[18:02] Fay would be interested to hear what you are going to put in your box

[18:34] Fay really appreciates each and every review received on Apple Podcasts

• How to rate & review HR Coffee Time on Apple Podcasts

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Video: how to rate & review HR Coffee Time on Apple Podcasts

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

If you're dreading having to answer negative interview questions, don't worry this episode of HR Coffee Time is here to help.

Career coach, Fay Wallis talks you through the 3 main negative interview questions you need to get ready for.

You'll learn how to hit the right note when answering, "What are your weaknesses?", "Why do you want to leave your job?" and questions about times you have failed at work.

[02:11] Fay refers to episode 50: How to impress in a competency-based interview & get your ideal job

[02:36] Fay explains what type of question could be a ‘failure question’

[03:23] What not to say when answering the first negative question: ‘what are your weaknesses?’

• Not sharing any weaknesses
• Oversharing your weaknesses
• Providing fake answers

[08:17] How to determine what your weaknesses are

• Always ask for feedback
• Look at your strengths first

[12:53] The best ways to discover what your strengths may be

• Ask for feedback
• Gallup StrengthsFinder

[16:07] Fay shares an example of a great interview answer

[19:37] The second negative question – ‘why do you want to leave your job?’

• Fay refers to episode 49:7 tips to help you feel more confident for your job interview

[23:40] The third negative question – ‘failure questions’

• Fay refreshes on the ‘STAR’ technique

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Competency-based interviews are the most popular type of interview used by organisations in the UK. If you have a job interview coming up, this episode will help you find out whether you’ll be asked competency-based questions, which competencies you’ll be assessed against and how to impress in the interview to get the job.

This is the second in a mini-series of episodes to help you sail through your interviews.

[00:03] Fay celebrates the 50th episode of HR Coffee Time

[02:50] Getting to grips with what competency-based interview questions are

[05:19] Fay refers to episode 49: 7 tips to help you feel more confident for your job interview

[06:04] Ask for the interview questions in advance

[08:15] Why requesting the job description before your interview can help you see what key competencies are needed

[11:08] How hobbies and voluntary work can be used positively in an interview

[12:16] Fay explains more about the ‘STAR’ method

• S – situation
• T – task
• A – action
• R – result

[15:33] Fay provides an example of how the ‘STAR’ method can be used

[19:44] Fay provides an example of how to answer a competency-based interview question using ‘STAR’

[23:33] Fay encourages you to note down a few ‘STAR’ answers of your own (let her know how you get on with this)

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.

Do you have an upcoming job interview for a new role, but rather than be excited about the new possibilities, you are already feeling worried, nervous, and underprepared?

In this episode of HR Coffee Time, Career Coach Fay Wallis shares 7 tips that will help to prepare you and boost your confidence, both before and during your interview.

It's the first in a series of episodes to help you sail through your next interview and get your ideal role.

[00:37] Fay shares more information in regards to today and upcoming episodes targeting job interviews

[02:26] Fay takes a moment to thank two recent reviewers

[03:39] The first tip – be clear on what it is you are worried about the most

[09:07] The second tip – ask for more information in advance regarding what to expect in the interview

[11:04] How receiving questions in advance can be beneficial from a neurodiversity perspective

[12:32] The third tip – practise your answers out loud

[15:13] The fourth tip – take multiple copies of your CV along with you to the interview

[17:22] The fifth tip – take notes into the interview that hold key information

[19:41] The sixth tip – find ways to relax before your interview

[22:02] Fay refers to episode 36: Four simple but powerful techniques to banish imposter syndrome

[22:50] The seventh tip – have questions ready to ask at the very end

[23:50] The questions should you avoid asking at the end of an interview

[27:53] Positive questions you can ask and how they could be beneficial to you

• Connect with Fay on LinkedIn
• The Bright Sky Career Coaching website
• Bright Sky Career Coaching's interview coaching service
• Bright Sky Career Coaching's outplacement support services

If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.

If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: [email protected].

Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.