Radical Candor: Communication at Work

I'm the 'Cool' Boss and It's Not Working 7 | 19


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Are you the cool boss that everyone loves, but no one respects? Join Kim and Jason as they address a pressing question from a production supervisor struggling with their team's lack of accountability. Learn the importance of sharing personal stories, soliciting feedback, and giving timely criticism, all while remembering that accountability is an act of kindness.  If you're struggling with setting boundaries and holding people accountable, we've got your back.


Get all of the show notes at ⁠RadicalCandor.com/podcast⁠.


Episode Links:

  • ⁠Transcript⁠
  • Why Being a “Cool Boss” Backfires — And What to Do Instead
  • Stuck In a Ruinous Empathy Rut 5 | 11
  • Navigating Workplace Tensions: Stuck Between Ruinous Empathy and Obnoxious Aggression
  • Managing Resistance: How to Reset Expectations With Challenging Direct Reports

    Connect:

    • ⁠Website⁠
    • ⁠Instagram⁠
    • ⁠TikTok⁠
    • ⁠LinkedIn⁠
    • ⁠YouTube⁠
    • Bluesky

    • Chapters:


      (00:00:00) Introduction

      Kim and Jason introduce a listener’s question from a self-described “too nice” boss.


      (00:01:23) The Difference Between Nice and Kind

      The distinction between being "nice" and being "kind" in leadership.


      (00:03:13) Holding People Accountable

      How accountability is a core leadership skill, not an act of cruelty.


      (00:06:33) The Cost of Avoiding Accountability

      Why Leadership requires addressing difficult behaviors early.


      (00:11:39) Two Kinds of Respect: Earned vs. Given

      The two definitions of respect and how managers can earn it.


      (00:14:45) Emotional Labor of Leadership

      How management is giving more than you get—by design.


      (00:19:16) Confusing Strictness with Respect

      Challenging the misconception that punishment creates respect.


      (00:23:45) Holding Yourself Accountable

      Using vulnerability to open a dialogue and reset expectations.


      (00:25:44) Share Your Radical Candor Story

      Sharing personal stories to introduce a cultural reset.


      (00:28:27) Create a Shared Culture and Vocabulary

      Advice on resetting workplace culture and team alignment.


      (00:32:26) Radical Candor Tips

      Actionable steps for building a culture of Radical Candor.


      (00:33:24) Conclusion

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      Radical Candor: Communication at WorkBy Kim Scott, Jason Rosoff & Amy Sandler

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