Innovation and Customer Success in HCM Technology

Host: Steve Boese

Guests: Pragya (Malhotra) Gupta, Chief Product Officer and Geoff Webb, Vice President Solutions, Product, and Marketing Strategy

Today, Steve met with Pragya and Geoff at isolved Connect 2023 to talk about advancements and innovations in HR technology at isolved.

- HR technology innovations and AI impact

- Innovative HR technology and community building

- HR analytics and AI in the workplace

- Company culture, customer experience, and technology

- Improving employee experience and its impact on business outcomes

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Innovation and Customer Success in HCM Technology

At Work in America, the longest running and top downloaded HR podcast, focuses on human resources, management, leadership, and workforce technology. The show is hosted by Steve Boese, the Co-Chair of the HR Technology Conference and Trish McFarlane, CEO of H3 HR Advisors.

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Unpacking the Insights: A Deep Dive into Qualtrics X4 

Hosts: Jack McFarlane & Nick Schlemmer

This week on The Play by Play podcast, Jack McFarlane and Nick Schlemmer talk about key insights from Qualtrics X4: The Experience Management Summit in Salt Lake City, UT.

- AI, customer satisfaction, and feedback in the organization

- AI's role in improving customer experience

- Data-driven decision making

- Post-pandemic trends in travel and experience spending

- Simplifying complex issues for your customers

Thank you for joining the show today! Remember to subscribe wherever you get your podcasts!

Unpacking the Insights: A Deep Dive into Qualtrics X4

European Talent Trends Every HR Leader Should Know

Host: Mervyn Dinnen

Guest: Rhea Moss & Eric Gelle, iCIMS

 In this episode Mervyn Dinnen talks to Rhea Moss and Eric Gelle from Talent Acquisition technology providers, iCIMS, about their latest workforce insights research focused on the European talent market.

During the conversation they analyse key findings:
More women are applying for roles in Europe than other regions, although the majority of overall applications are still made by menIncrease in women being offered six-figure salary roles, and why they are still less likely to apply for themWhy women spend longer researching career sites Increasing length of time to hire as more interviews and virtual calls are added to the processThe role of technology in improving the Candidate ExperienceImpact of layoffs in the Talent Acquisition sector
iCIMS Workforce Report here

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European Talent Trends Every HR Leader Should Know

Using AI and Skills Technology to Empower Business Leaders

Host: Steve Boese

Guest: Yvette Cameron, Senior Vice President, Global Product Strategy, Oracle Cloud HCM

Today, we have Yvette Cameron on the show to discuss the current state of AI in HR, emphasizing the need for bold adoption and rapid integration into enterprise software.

- AI adoption in HR, governance concerns, and innovation

- Importance of dynamic skills capabilities for business leaders

- Investing in AI-powered tools for defining strategic roles and skills

- Arming business leaders with tools and guidance to manage agility in an organization

To learn more about Oracle Cloud HCM, please visit: oracle.com/human-capital-management

See the Oracle Grow for Business Leaders press release here

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Using AI and Skills Technology to Empower Business Leaders

Harnessing AI to Transform the Job Search and Recruitment Process

Host: Trish Steed

Guest: Fred Goff, Co-Founder & CEO of Jobcase

Today, Trish sat down with Fred Goff of Jobcase to talk about the potential of AI to transform job search and recruitment processes.

- Harnessing AI for job search and recruitment

- Empowering workers through AI and community

- Overcoming barriers for marginalized groups

- Democratizing skills assessment in the hiring process

Thank you for joining the show today!  Remember to subscribe wherever you get your podcasts!

Harnessing AI to Transform the Job Search and Recruitment Process

Prioritizing Employee Experience for Frontline Workers

Hosts: Steve Boese & Trish Steed

Guest: John Hadeed, US Vice President, People & Culture at Primark

Today, we met with John Hadeed from Primark to talk about the importance of the employee experience for frontline workers. We look at the dynamic retail landscape, focusing on Primark's strategic growth plans and innovative HR strategies, and explore how prioritizing the workforce, fostering career development, and enhancing the employee experience will drive success in the market. From recruitment to leadership development, we discuss how Primark attracts and retains talent while emphasizing people over technology. 

Thank you for joining the show today!  Remember to subscribe wherever you get your podcasts! 

This episode of At Work in America is sponsored by Paychex, one of the leading providers of HR, payroll, retirement, and insurance solutions for businesses of all sizes. We’ve worked together with Paychex and 9 of our HR insider friends to assemble a comprehensive guide to HR tech in 2024.  With so many new technologies hitting the market and what’s quickly becoming an AI- obsessed work culture, it can be hard to find a starting point. This toolkit is the first step in cutting through all that noise. Grab your free copy today at paychex.com/awia.

Innovation and Customer Success in HCM Technology

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