Inside Aesthetics

Episode 52 hosts Dr John Delaney & Dr John Holbrook based in Sydney, Australia.

They are the co-founders of a service called 'Fresh Clinics'. Fresh Clinics bring doctors, nurses and patients together to facilitate safe cosmetic injectable consultations, treatment planning, the prescription of cosmetic medicines and streamline medical compliance for clinics.

We discuss the current regulatory issues in the Australian injectables market before exploring how Fresh Clinics works.

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Episode 51 hosts Ruanne Brell (Senior Solicitor of Avant Mutual - Australia's biggest medical indemnity insurer from Sydney, Australia)

Ruanne has over 14 years experience in the field and provides medicolegal advice to members on a wide range of health law issues.

The doctor-patient relationship is built on trust, established by clear communication, honesty and the formality of paper work such as consent forms. In the first of two episodes with Ruanne, we explore how things go wrong and what we can do to prevent it.

0:00 Introduction 3:19 Meet Ruanne Brell 5:16 Role of Medical Defence Organisations 9:44 Why Insurance Matters for Practitioners 11:56 Common Reasons for Patient Complaints 14:01 Importance of Communication in Practice 16:30 Preventing Complaints Through Expectations 18:16 Understanding the Consent Process 23:53 Setting Realistic Treatment Outcomes 27:02 When to Delay or Decline Treatment 30:22 Documenting Consent and Patient Discussions 33:44 Written Versus Video Consent Methods 37:39 Importance of Clinical Notes and Records 41:39 Electronic Consent and Legal Validity 45:36 Managing Common Complications Like Bruising 48:05 When Side Effects Become Legal Issues 51:43 Handling Dissatisfied Patients Professionally 57:32 Responding to Complaints and Compensation Requests 1:01:04 Managing Patient Expectations After Treatment 1:03:30 When Practitioner Error May Be a Factor 1:07:48 Documentation for High Risk Situations 1:12:19 Importance of Post Treatment Communication 1:16:00 Patient Disclosure of Medical Information 1:19:56 Social Media as Legal Evidence 1:22:22 Handling Patient Complaints in Practice 1:25:07 Training Staff to Respond to Concerns 1:27:43 When to Notify Your Insurance Provider 1:30:37 Responding to Legal Threats or Claims 1:33:59 Understanding the Litigation Process 1:36:53 Role of Expert Evidence in Court Cases 1:39:25 Why Most Cases Settle Before Trial 1:42:10 Commercial Decisions in Legal Settlements 1:44:30 Managing Online Reviews and Reputation 1:48:40 Using Non Disparagement Agreements 1:53:30 Risks of Social Media Complaints 1:55:45 Timeline and Stress of Legal Proceedings 2:00:30 Mediation and Court Preparation 2:03:05 Key Advice for Practitioners 2:05:40 Protecting Yourself Through Communication 2:10:55 Documentation and Risk Management 2:13:30 Final Advice and Contact Information 2:18:00 Sponsor Message and Conference Reminder 2:20:15 Closing Remarks

ALL IA LINKS & CONTACT INFORMATION

Episode 51 hosts Ruanne Brell, a Senior Solicitor of Avant Mutual (Australia's biggest medical indemnity insurer) based in Sydney, Australia.

Ruanne has over 14 years experience in the field and provides medicolegal advice to members on a wide range of health law issues.

The doctor-patient relationship is built on trust, established by clear communication, honesty and the formality of paper work such as consent forms. In the first of two episodes with Ruanne, we explore how things go wrong and what we can do to prevent it.

Show your support for IA via Patreon

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Visit our website  Subscribe to IA on Apple Podcasts

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Contact Dr Jake & David 

More about Dr Jake

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Follow David on Instagram 

Episode 50 hosts Grazina Fechner (Media and Communications Expert from Sydney, Australia)

Affectionately known as 'Griz', she's a trained media expert and regular on Channel 7 to give her quirky assessments on communication and interactions between people.

Communication between doctors and patients, in business or anyone else is a key skill - yet we're never taught how to do it. In the first of two episodes with Griz, we go into the basics of optimising communication, the art of listening and learn why men need to stop trying to solve female problems!

0:00 Introduction 3:19 Meet Grazina Fechner 5:16 Career Background From Teaching to Media and Pharma 9:44 Starting a Training and Development Business 11:56 Leadership Skills and Leading by Example 14:01 Importance of Listening in Communication 16:30 Coaching People to Find Their Own Solutions 18:16 Behaviour Communication and TV Appearances 23:53 Using Body Language and Presence in Media 27:02 Front and Centre Training Company Overview 30:22 Making People Feel Important in Conversations 33:44 Personalizing Interactions and Building Rapport 37:39 The You Your and Your Questioning Technique 41:39 Genuine Engagement Versus Scripted Communication 45:36 Small Gestures That Build Strong Relationships 48:05 Using Names and Personal Details to Connect 51:43 Social Media and the Rise of Self Promotion 57:32 Impact of Social Media on Communication Skills 1:01:04 Judgement and First Impressions Online 1:03:30 Balancing Social Media With Real Human Interaction 1:07:48 Importance of Face to Face Communication 1:12:19 Dopamine and Positive Social Interaction 1:16:00 Greeting People and Creating Strong First Impressions 1:19:56 Learning Communication From Older Generations 1:22:22 Storytelling as a Lost Communication Skill 1:25:07 Modern Attention Spans and Communication Challenges 1:27:43 Corporate Training Philosophy and Adult Learning Styles 1:30:37 Moving Away From Death by PowerPoint Training 1:33:59 Coaching and Reinforcing Learning After Training 1:36:53 Understanding Client Environments Before Teaching 1:39:25 Making Training Interactive and Practical 1:42:10 Handling Resistant or Experienced Employees 1:44:30 Using Engagement Activities to Drive Learning 1:48:40 Applying Communication Skills in Business Leadership 1:53:30 Motivating Teams Through Personal Drivers 1:55:45 Finding What Motivates Each Individual Employee 2:00:30 Observing Behaviour Instead of Directly Asking 2:03:05 Using Recognition and Appreciation as Motivation 2:05:40 Practical Tips for Business Owners and Managers 2:10:55 Contact Details and Training Services Overview 2:13:30 Closing Remarks and Next Episode Preview

ALL IA LINKS & CONTACT INFORMATION

Episode 50 hosts Grazina Fechner, a media and communications expert based in Sydney, Australia.

Affectionately known as 'Griz', she's a trained media expert and regular on Channel 7 to give her quirky assessments on communication and interactions between people.

Communication between doctors and patients, in business or anyone else is a key skill - yet we're never taught how to do it. In the first of two episodes with Griz, we go into the basics of optimising communication, the art of listening and learn why men need to stop trying to solve female problems!

Show your support for IA via Patreon

Follow IA on Instagram

Visit our website  Subscribe to IA on Apple Podcasts

Subscribe to IA on Spotify

Contact Dr Jake & David 

More about Dr Jake

Follow Dr Jake on Instagram 

Follow David on Instagram 

Episode 49 hosts Bruce Scott (Movement Specialist from Sydney, Australia)

Better known as 'The Body Magician'. Bruce is a unique practitioner with over 15 years of training in a spectrum of alternative skills and martial arts.

We listen to his story of being ill as a teenager, how he overcame this and learn how what he did propelled him into a completely unplanned career. Bruce works with clients from all walks of life to facilitate movement, awareness of their body and uses every skill he has learnt to facilitate relaxation.

0:00 Introduction 1:03 Meet Bruce Scott 3:19 Early Illness and Viral Meningitis Story 5:16 Discovering Tai Chi and Massage Recovery 9:44 Understanding Tai Chi Movement and Breathing 11:56 Natural Recovery Versus Treatment Debate 14:01 Rebuilding Strength Through Martial Arts 16:30 Nightlife Lifestyle and Health Relapse 18:16 Returning to Body Work and Mindful Movement 23:53 Studying Shiatsu Yoga and Aikido 27:02 Mentors and Years of Training 30:22 Modern Lifestyle Stress and Body Breakdown 33:44 Evolution Movement and Loss of Natural Stimulation 37:39 Training in Japan and Aikido Master Experience 41:39 Working in Tokyo and Intensive Martial Arts Training 45:36 Learning From Russian Special Forces Methods 48:05 Breathing Movement Relaxation and Structure Principles 51:43 Returning to Australia and Career Transition 57:32 Starting Practice at Bondi Markets 1:01:04 Becoming The Body Magician Brand 1:03:30 Philosophy of Natural Healing Intelligence 1:07:48 Importance of Relaxation and Nervous System Reset 1:12:19 Posture Awareness and Body Alignment 1:16:00 Rewiring Habits Through Relaxation 1:19:56 Long Term Change and Treatment Planning 1:22:22 Anxiety Treatment and Nervous System Regulation 1:25:07 Maintaining Habits and Preventing Relapse 1:27:43 Introducing Therapeutic Flying Technique 1:30:37 Spinal Decompression and Deep Relaxation Benefits 1:33:59 Releasing Chronic Tension and Resetting Muscles 1:36:53 Client Commitment and Treatment Outcomes 1:39:25 Supporting Athletes and Chronic Conditions 1:42:10 Nervous System as the Core Treatment Target 1:44:30 Range of Clients From Athletes to Neurological Cases 1:48:40 Building Relaxation Skills for Long Term Health 1:53:30 Studio Location and Booking Process 1:55:45 Consultation Offer and Discount Code 2:00:30 Final Summary and Closing Remarks

ALL IA LINKS & CONTACT INFORMATION

Episode 49 hosts Bruce Scott, a movement specialist based in Sydney, Australia.

Better known as 'The Body Magician'. Bruce is a unique practitioner with over 15 years of training in a spectrum of alternative skills and martial arts.

We listen to his story of being ill as a teenager, how he overcame this and learn how what he did propelled him into a completely unplanned career. Bruce works with clients from all walks of life to facilitate movement, awareness of their body and uses every skill he has learnt to facilitate relaxation.

Show your support for IA via Patreon

Follow IA on Instagram

Visit our website  Subscribe to IA on Apple Podcasts

Subscribe to IA on Spotify

Contact Dr Jake & David 

More about Dr Jake

Follow Dr Jake on Instagram 

Follow David on Instagram 

Episode 48 hosts Dr Adam Perczuk (Consultant Anaesthetist from Sydney, Australia)

Adam who works at The Prince Of Wales Hospital and his main scope of practice includes anaesthesing and caring for patients in plastic surgery, colorectal, orthopaedic and opthalmic procedures.

We discuss what anaesthetists do, how and why general anaesthesia is used and the spectrum of other anaesthetics down to the use of local anaesthetic creams.

0:00 Introduction 1:03 Meet Dr Adam Perczuk 3:19 Training Path to Becoming an Anaesthetist 5:16 Anaesthesia Specialties and Career Choices 9:44 Typical Workweek and Surgical Coverage 11:56 What Is General Anaesthesia Explained 14:01 Triad of Anaesthesia Sleep Pain and Muscle Relaxation 16:30 Awareness During Surgery Risks and Monitoring 18:16 Drug and Alcohol Tolerance Effects on Anaesthesia 23:53 How Anaesthesia Works in the Brain 27:02 History and Importance of Anaesthesia in Surgery 30:22 Preoperative Assessment and Risk Factors 33:44 Cardiovascular and Respiratory Monitoring 37:39 Day of Surgery Patient Preparation 41:39 Cannula Placement and Safety Importance 45:36 Medications Used to Induce Anaesthesia 48:05 Airway Management and Ventilation Support 51:43 Monitoring During Surgery and Pain Control 57:32 Recovery and Delayed Awakening Causes 1:01:04 Fasting Guidelines and Aspiration Risks 1:03:30 Updated Fasting Rules and Hydration Benefits 1:07:48 Drug Clearance After Surgery 1:12:19 Opioid Use and Addiction Risks 1:16:00 Safe Prescribing and Pain Management Strategies 1:19:56 Twilight Sedation Versus General Anaesthesia 1:22:22 Regional Blocks and When They Are Used 1:25:07 How Local Anaesthetic Blocks Nerve Signals 1:27:43 Spinal Versus Epidural Anaesthesia Differences 1:30:37 Local Anaesthetic Safety and Toxicity Risks 1:33:59 Calculating Safe Dosage Guidelines 1:36:53 Risks of Topical Anaesthetic Overuse 1:39:25 Pain Definition and Psychological Factors 1:42:10 Distraction Techniques for Pain Reduction 1:44:30 Emotional Reactions After Anaesthesia 1:48:40 Nitrous Oxide and Pain Relief Options 1:53:30 Using Painkillers Before Procedures 1:55:45 Lip Nerve Blocks Risks and Considerations 2:00:30 Practical Tips for Safe Local Anaesthetic Use 2:03:05 Final Questions and Closing Remarks

ALL IA LINKS & CONTACT INFORMATION

Episode 48 hosts Dr Adam Perczuk, a Consultant Anaesthetist based in Sydney, Australia.

Adam who works at The Prince Of Wales Hospital and his main scope of practice includes anaesthesing and caring for patients in plastic surgery, colorectal, orthopaedic and opthalmic procedures.

We discuss what anaesthetists do, how and why general anaesthesia is used and the spectrum of other anaesthetics down to the use of local anaesthetic creams.

Show your support for IA via Patreon

Follow IA on Instagram

Visit our website  Subscribe to IA on Apple Podcasts

Subscribe to IA on Spotify

Contact Dr Jake & David 

More about Dr Jake

Follow Dr Jake on Instagram 

Follow David on Instagram