How can HR advocate and support their front-line leaders?

Why is it a smart investment to develop your front-line leaders and team members?

My guest on this episode is Monica Rothgery, Friend of the Frontline Leader, Speaker and Author of “Lessons from the Drive-Thru.”

During our conversation Monica and I discuss:

• Monica's unique career journey at Yum Brands, progressing from restaurant manager to training leader to Chief Operating Officer for KFC in Thailand and the U.S.
• Her mission to help elevate, support, and develop front-line leaders across the world
• The importance of organizations developing management training programs that emphasize leadership, decision-making, and team empowerment
• The critical role of face-to-face training and mentorship for frontline leaders
• How HR leaders can ensure frontline leaders' voices are heard, even when they are not in the room.

Connecting with Monica:

Connect with Monica Rothgery on LinkedIn

Learn more about Monica and her work elevating front-line leaders

Episode Sponsor:

Next-Gen HR Accelerator - Learn more about this best-in-class leadership development program for next-gen HR leaders