Picture a workplace where every idea is welcome, mistakes are opportunities for growth, and diverse perspectives are genuinely valued. Daniel Shore, Ph.D., a behavioral scientist and cofounder of MultiTeam Solutions, discusses how psychological safety helps build healthy, high-performing teams. Shore also works through a few real-world workplace scenarios where conflicts arise and emotions run high — to model how he’d approach each challenge in a way that fosters psychological safety and civility while driving accountability, collaboration, and growth.

Resources from this week’s episode:

2025 Civility Index - https://www.shrm.org/topics-tools/research/latest-civility-index-results

SHRM Blueprint - https://conference.shrm.org/blueprint

Subscribe to the All Things Work newsletter to get the latest episodes, expert insights, and additional resources delivered straight to your inbox: https://shrm.co/fg444d  

---

Explore SHRM’s all-new flagships. Content curated by experts. Created for you weekly. Each content journey features engaging podcasts, video, articles, and groundbreaking newsletters tailored to meet your unique needs in your organization and career. Learn More: https://shrm.co/coy63r